How do I talk to a human at this Restaurant.com number?
A:For Restaurant Owners only
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 9am-5pm CST.The least busy day is Monday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Restaurant.com Restaurant Owners Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Monday.
This is the #2 most popular Restaurant.com phone number out of 3. Click above to go back to the main customer service number and other contact information, including Restaurant.com email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Restaurant.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For Restaurant Owners only
Below are some clips we've found from Restaurant.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Restaurant dot com. Your call is very important to us.
For assistance with your account, purchase or exchange a restaurant certificate, to redeem a restaurant dot com gift card, or for any other inquiries, please visit help dot restaurant dot com.
If you still need additional assistance, or have questions about a specials by Restaurant dot com purchase, please hold for the next available representative.
This call may be recorded for quality assurance."
Excerpt from a call with Restaurant.com
Friday, November 1, 2024 2:59 PM
The first phone menu
"Thank you for calling Restaurant dot com, where we connect diners with restaurants.
If you are a restaurant owner, please leave a message or send an email to our partner success team at partner success at restaurant dot com.
Your message will be returned within one to two business days. Thank you.
Record your message and press pound.
Or press star to contact the operator."
Excerpt from a call with Restaurant.com
Friday, April 5, 2024 7:52 PM
What are the hours and when should I call?
Restaurant.com operates the call center for this 877-640-1844 phone number Mon-Fri 9am-5pm CT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 2,981 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Restaurant.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Restaurant.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Restaurant.com is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 2,981 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Restaurant.com is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Restaurant.com number, but it is also the day with the shortest hold times.
Why call this Restaurant.com number?
Below is a sample of recent calls to Restaurant.com, and their purpose. Are any of these similar to the reason you are trying to call?
Lost account access: "I'm trying to recapture all the certificates and I'm having trouble with technical issues."
- From a call lasting 4m 31s , Nov 1, 2024 2:59 PM