How do I talk to a human at this Rand McNally number?
A:Just wait on the line
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 7am-6pm CST.The least busy day is Friday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Rand McNally Technical Support?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.
This is the #2 most popular Rand McNally phone number out of 2. Click above to go back to the main customer service number and other contact information, including Rand McNally email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Don't press anything, just hold for a representative. · Questions about orders already placed, email us at store@randmcnally.com. For all other inquiries, please hold on the line for the next available representative.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Rand McNally phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line
Here is how our research team describes the way the Rand McNally phone system greets you: Hold on the line for the next available representative.
Below are some clips we've found from Rand McNally's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Rand McNally technical support.
Calls may be recorded for quality and training purposes.
We are experiencing longer than normal hold times, and we apologize for the inconvenience.
If you are calling about issues logging into your ELD, please press two to be connected to the fleet department."
Excerpt from a call with Rand McNally
Friday, August 22, 2025 1:12 PM
What are the hours and when should I call?
Rand McNally operates the call center for this 877-446-4863 phone number Mon-Fri 7am-6pm CST. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rand McNally phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rand McNally staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rand McNally is Friday.The most busy day to call Rand McNally is Monday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Rand McNally is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Rand McNally number, but it is also the day with the shortest hold times.
Why call this Rand McNally number?
Below is a sample of recent calls to Rand McNally, and their purpose. Are any of these similar to the reason you are trying to call?
Order GPS parts: I need the block part, the magnet part for my GPS, and the suction part to stick in the window.
Taken from a call on Friday, August 22, 2025 1:12 PM
Mode change assistance: But this thing is stuck in car mode.