RCN New Customer Concierge Phone Number
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular RCN phone number (it's ranked #5). Most customers call 877-726-2455 for support: Click here for best option
Other customers got on the phone recently because:
Is this a legitimate email?**RCN Webmail ******@***.com***:** PM (* hours ago)*to**Dear...
Internet keeps connecting in and out
I have been an RCN customer going back to Erols. I rarely need help but I do right now...
I’m having issues with the box, it’s not responding
My internet has not been working well for the past several days. I have reset and it is...
Incorrect PSK provided for network SSID
I subscribed to STARZ but cannot get on my tv
I have no internet service
The line from my house to the pole is on the ground.
I need to reschedule a tech visit It's tomorrow **-** I need a different day
Internet down to * megabytes per second
I just got a sketchy sounding robocall telling me to contact RCN customer service.
I want to keep internet and cancel cable TV I tried to call customer service to do this...
I need my downgrade complteed and my bill adjusted and my labels sent
Help me with my issue
RCN New Customer Concierge Phone Number 888-715-3291 - Info & Statistics
Phone number to dial888-715-3291
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial2:30pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Rank (among phone numbers)5
Alternate methodsphone or chat or web or twitter
Quality of communication56%
Quality of help67%
Best phone number877-726-2455
Information last updatedSun May 15 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
RCN's 888-715-3291 New Customer Concierge Number
This RCN phone number is ranked #5 out of 5 because 33,726 RCN customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the RCN New Customer Concierge department for problems like Cancel service, Billing/Payments, No service, Tech support, I'm moving. As far as we can tell, RCN has call center locations in Richardson, TX or Argentina and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. RCN has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact RCN with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling RCN at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from RCN New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with RCN's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting RCN in General
While 888-715-3291 is RCN's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-726-2455 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach RCN help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 67% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.