RCN New Customer Concierge Phone Number
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Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular RCN phone number (it's ranked #5). Most customers call 877-726-2455 for support: Click here for best option
Other customers got on the phone recently because:
Moving, need construction to run new line immediately. Called previously and noted this...
I want to upgrade to * gig internet
I received an advertisement to my home to upgrade to Gig internet for $**.** a month an...
How can I get closed caption on my tv?
I was in a Zoom meeting and kept getting the message that I had low bandwidth. My home...
I have internet service with RCN and they are upping the monthly price on my next bill...
cancel service and high costs
We can't afford the service and need to cancel.
We're no longer able to afford the service. If lowering the bill is not an option, we n...
moving, need to cancel RCN internet *haven't been able to get anybody on chat
I want to sign up for a new service, ***M bps at $**.***month. We have our own modem an...
I'm paying to much for my cable
If I sign up for *** Mbps at the new customer sale price of $**.** per month, and * we...
Need new cable run to bedroom
Help me with my issue
RCN New Customer Concierge Phone Number 888-715-3291 - Info & Statistics
Phone number to dial888-715-3291
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial10:45am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Rank (among phone numbers)5
Alternate methodsphone or chat or web or twitter
Quality of communication61%
Quality of help62%
Best phone number877-726-2455
Information last updatedSat Jan 23 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
RCN's 888-715-3291 New Customer Concierge Number
This RCN phone number is ranked #5 out of 5 because 33,726 RCN customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the RCN New Customer Concierge department for problems like Billing/Payments, No service, I'm moving, Cancel service, Tech support. As far as we can tell, RCN has call center locations in Richardson, TX or Argentina and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. RCN has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact RCN with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling RCN at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from RCN New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with RCN's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting RCN in General
While 888-715-3291 is RCN's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-726-2455 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach RCN help by calling them, is that other customers give their customer support at this number a 61% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.