Ptel Mobile (formerly PlatinumTel) Phone Number

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Customer service
Current Wait: 125 mins (89m avg)
Hours: Mon-Sat 9am-9pm, Sun 10am-5pm CST; best time to call: 1pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Choose your language (1 for English), then press 0 at the main menu.

Customer Number 866-225-5631 - by the Numbers

Phone number to dial866-225-5631
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 9am-9pm, Sun 10am-5pm CST
Best time to dial1pm
Navigate phone maze to a humanChoose your language (1 for English), then press 0 at the main menu.
Average wait
Current wait125
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone
Quality of communication82%
Quality of help93%
Customer votes666
Information last updatedWed Jan 25 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Ptel Mobile (formerly PlatinumTel)'s Best Toll-Free/800 Customer Phone Number

This is Ptel Mobile (formerly PlatinumTel)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ptel Mobile (formerly PlatinumTel) agent. This phone number is Ptel Mobile (formerly PlatinumTel)'s Best Phone Number because 156 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-225-5631 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Ptel Mobile (formerly PlatinumTel) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, Ptel Mobile (formerly PlatinumTel) has 1 phone number. It's not always clear what is the best way to talk to Ptel Mobile (formerly PlatinumTel) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ptel Mobile (formerly PlatinumTel) - by phone or otherwise

While 866-225-5631 is Ptel Mobile (formerly PlatinumTel)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Ptel Mobile (formerly PlatinumTel) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ptel Mobile (formerly PlatinumTel).

What is GetHuman's Relationship to Ptel Mobile (formerly PlatinumTel)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ptel Mobile (formerly PlatinumTel). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our GameStop Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the GEICO Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like GameStop or GEICO. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Ptel Mobile (formerly PlatinumTel) Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Ptel Mobile (formerly PlatinumTel) contacts
Ptel Mobile (formerly PlatinumTel) Phone Number
Ptel Mobile (formerly PlatinumTel) Help DeskBEST
General customer information

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