Ptel Mobile (formerly PlatinumTel) Phone Number

Calling Ptel Mobile (formerly PlatinumTel) customer service faster by GetHuman

866-225-5631
Customer service
Current Wait: 103 mins (89m avg)
Hours: Mon-Sat 9am-9pm, Sun 10am-5pm CST; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceService problemCancel serviceChange planOvercharge/Strange chargeA different issue
Get to a live person fastest: Choose your language (1 for English), then press 0 at the main menu.
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.

Customer Number 866-225-5631 - by the Numbers

Phone number to dial
866-225-5631
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Sat 9am-9pm, Sun 10am-5pm CST
Best time to dial
10:15am
Navigate phone maze to a human
Choose your language (1 for English), then press 0 at the main menu.
Average wait
89
Current wait
103
Rank (among phone numbers)
1
Rank (overall)
2
Alternate methods
web or phone
Quality of communication
79%
Quality of help
71%
Customer votes
664
Information last updated
Thu Sep 20 2018 08:00:00 GMT+0000 (UTC)

Ptel Mobile (formerly PlatinumTel)'s Best Toll-Free/800 Customer Phone Number

This is Ptel Mobile (formerly PlatinumTel)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ptel Mobile (formerly PlatinumTel) agent. This phone number is Ptel Mobile (formerly PlatinumTel)'s Best Phone Number because 156 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-225-5631 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Ptel Mobile (formerly PlatinumTel) we recommend you tell us what issue you are having and then possibly contact them via web or phone. In total, Ptel Mobile (formerly PlatinumTel) has 1 phone number. It's not always clear what is the best way to talk to Ptel Mobile (formerly PlatinumTel) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ptel Mobile (formerly PlatinumTel) - by phone or otherwise

While 866-225-5631 is Ptel Mobile (formerly PlatinumTel)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ptel Mobile (formerly PlatinumTel) customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Ptel Mobile (formerly PlatinumTel) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ptel Mobile (formerly PlatinumTel).

What is GetHuman's Relationship to Ptel Mobile (formerly PlatinumTel)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ptel Mobile (formerly PlatinumTel). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DirecTV Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or DirecTV. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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