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PlumberSurplus.com Customer FAQ

Top Answers & How-to Guides

What is PlumberSurplus.com's Phone Number?

The question we are asked most often is about how to talk to PlumberSurplus.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are all products on PlumberSurplus.com brand new?

Yes, all the products available on PlumberSurplus.com are brand new. We pride ourselves in offering high-quality plumbing products...
Ask any question you have about PlumberSurplus.com customer service, get an answer now.
Contact PlumberSurplus.com customer service

Shipping and Tracking

How can I track my order?

You can track your order on our website by logging into your account and viewing your order history. Once your order has shipped, you...
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How long does shipping take?

The shipping time for orders placed on PlumberSurplus.com may vary depending on the shipping method selected and the destination. Generally,...
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About PlumberSurplus.com

What is PlumberSurplus.com?

PlumberSurplus.com is an online marketplace dedicated to providing a wide range of plumbing products and supplies to both professionals...
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Shipping Policies

Do you offer free shipping?

Yes, PlumberSurplus.com offers free shipping on select products. The availability of free shipping is indicated on each individual...
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Payment Methods

What payment methods do you accept?

PlumberSurplus.com offers a variety of convenient and secure payment methods to ensure a hassle-free shopping experience. We accept...
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Warranties and Guarantees

Do you offer any warranties or guarantees?

Yes, at PlumberSurplus.com, we take pride in providing our customers with high-quality products and exceptional service. We offer warranties...
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Returns and Exchanges

Can I return a product if I am not satisfied?

Yes, PlumberSurplus.com allows customers to return products if they are not satisfied. We understand that sometimes products may not...
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What is your return policy?

Our return policy at PlumberSurplus.com ensures customer satisfaction and hassle-free returns. If you are not completely satisfied...
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Store Location

Do you have a physical store location?

No, PlumberSurplus.com is an exclusively online retailer and does not have a physical store location. We operate solely through our...
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Bulk Discounts

Do you offer bulk discounts?

Yes, we offer bulk discounts for larger orders. At PlumberSurplus.com, we understand that our customers may have significant plumbing...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed. At PlumberSurplus.com, we understand that circumstances may change...
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Product Condition

Are all products on PlumberSurplus.com brand new?

Yes, all the products available on PlumberSurplus.com are brand new. We pride ourselves in offering high-quality plumbing products...
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Help me with my PlumberSurplus.com customer service issue

Ask any question you have about PlumberSurplus.com customer service. We will do our best to get you answers right away.
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