Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Out of State Hearing Impaired Customer Service Phone Number

What It's Like to Call Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Phone Number 717-412-5380

By Adam Goldkamp

Oct 30, 2023

I called this number several times, and I kept getting a busy tone, so I wouldn't suggest that anyone use this number. I am not sure whether or not it is supposed to be a fax line, but I am confident that it doesn't accept incoming phone calls. Therefore, I went online to look for an alternative phone number that I could call for the Pennsylvania Department of Transportation Drive and Vehicle Services. I have to say that it's not actually easy to find their customer service line as they would much rather you take care of tasks online. 

However, after some searching, I was able to find that the PennDOT customer service line is 717-412-5300. I needed to schedule a driver's exam for my teen daughter, and I had a few questions I was hoping to get answered all at once. The process wasn't that simple and did take me over 15 minutes to complete, but I was able to take care of the task via the phone line. Therefore, anyone who thinks they must do it online should know that calling is an option. I personally just didn't know about some of the appointment options online and felt better knowing that I got exactly what I needed by talking to someone. I also think I had more appointment options this way. 

When I first called, I received the standard greeting and was told to press 1 for English and 2 for foreign language assistance. After I pressed 1 for English, it told me that at any time during the phone call, I could press star if I needed to have a menu repeated. It then launched its first directory tree informing me, "If you would like Real ID, Driver’s license, photo ID, press 1. For motor vehicles, titling, registration, or parking placards, press 2. For exam scheduling, press 3. For service center locations and services, press 4. If you would like to hear about services found on our website press 5."

I chose option 3, and the automated voice stated, "You selected exam scheduling services." It then informed me, "To schedule a regular noncommercial driver exam, press 1. To schedule all other exams, press 2. To check your exam time, press 3. To cancel an exam, press 4. For information on exam scheduling on our website, press 5. To speak with a customer representative, press 9." I considered choosing to speak directly to the customer rep but instead continued to say I needed to schedule an exam by pressing 2. 

This was a mistake, as I would end up there anyway. It asked me to validate my information by entering the 8-digit driver's registration on the learner's permit. I entered it two times, but it wouldn't take my number and told me to hold to talk to a customer representative. It then told me there was a ten-minute hold time, which was fairly accurate. When I got to the rep after some confusion, Erica was able to help me get my exam scheduled and answered some other questions.  I guess I would call back, but I hate the wait times. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)'s 717-412-5380 Out of State Hearing Impaired Customer Service Number

This Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) phone number is ranked #3 out of 5 because 4,524 Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customers tried our tools and information and gave us feedback after they called. The reason customers call 717-412-5380 is to reach the Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Out of State Hearing Impaired Customer Service department for problems like Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program. As far as we can tell, Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) has call center locations in null and you can call during their open hours Mon-Fri 8am-5pm EST. Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 717-412-5380 and ways to call or contact Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)

Calling Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 717-412-5380. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Out of State Hearing Impaired Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Once on the phone with Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)'s Out of State Hearing Impaired Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) in General

While 717-412-5380 is Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)'s #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-932-4600 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) help by calling them, is that other customers give their customer support at this number a 88% score for their communication skills and a 74% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Other Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Info

More Company Phone Numbers