Oceanic Time Warner Cable New Customer Concierge

Phone Number & Getting a Rep

Oceanic Time Warner Cable New Customer Concierge number

888-715-3291
Toll-free·Calls New Customer Concierge·See main phone number & contact info
Q:

How do I talk to a human at this Oceanic Time Warner Cable number?

A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 4am-9pm, Sat 4am-4pm PST. The least busy day is Tuesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Oceanic Time Warner Cable New Customer Concierge?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

All Oceanic Time Warner Cable customer service contact information

This is the #3 most popular Oceanic Time Warner Cable phone number out of 3. Click above to go back to the main customer service number and other contact information, including Oceanic Time Warner Cable email addresses, twitter handles, and live chat options.

More Oceanic Time Warner Cable Customer Phone Numbers

Customer Service

888-497-3616
Main phone number · Toll-free · 24 hours, 7 days · When it asks if the phone number you are calling from is associated with the account, say no. Then press 0 at each prompt until transferred. ·

New Customers

888-615-0301
Toll-free · Mon-Sat 8am-1am, Sun 8am-12am EST · Press 1 to order service, press 2 for customer service ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Oceanic Time Warner Cable phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.

What are the hours and when should I call?

Oceanic Time Warner Cable operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oceanic Time Warner Cable phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oceanic Time Warner Cable staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Oceanic Time Warner Cable is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call Oceanic Time Warner Cable is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Oceanic Time Warner Cable staffs the call center well on Tuesday.
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