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Norwegian Cruise Line Customer Service

Phone Number & Getting a Rep

Norwegian Cruise Line Customer Service number

https://ncl.lostandfoundsite.com/CurrentStatus.aspx
Q:

How do I talk to a human at this Norwegian Cruise Line number?

A:Use this link to submit lost and found requests
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Norwegian Cruise Line Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday.

All Norwegian Cruise Line customer service contact information

This is the #2 most popular Norwegian Cruise Line phone number out of 1. Click above to go back to the main customer service number and other contact information, including Norwegian Cruise Line email addresses, twitter handles, and live chat options.

More Norwegian Cruise Line Customer Phone Numbers

Customer Service

866-234-7350
Main phone number · Toll-free · Mon-Fri 8am-12am, Sat-Sun 9am-9pm EST · Must choose an option 1-4. · If you are one of our valued travel agency partners or a guest working with a travel agent, press 1. If you need assistance with an existing reservation, press 2. If you are ready to begin planning your new Norwegian Cruise Line vacation, press 3. For inquiries, press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Norwegian Cruise Line phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Use this link to submit lost and found requests

What are the hours and when should I call?

Norwegian Cruise Line operates the call center for this https://ncl.lostandfoundsite.com/CurrentStatus.aspx phone number 24 hours, 7 days.  The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 262 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Norwegian Cruise Line phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Norwegian Cruise Line staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Norwegian Cruise Line is Thursday. The most busy day to call Norwegian Cruise Line is Tuesday.  Again, this is based on a sample of 262 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday. 

The best time to call

In summation, the best day to call Norwegian Cruise Line is Thursday.  In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Norwegian Cruise Line number, but it is also the day with the shortest hold times.
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