North Carolina Department of Revenue Tax Assistance

Phone Number & Getting a Rep

North Carolina Department of Revenue Tax Assistance number

877-252-3052
Toll-free·Calls Tax Assistance·See main phone number & contact info
Q:

How do I talk to a human at this North Carolina Department of Revenue number?

A:Press 1, then 3.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to North Carolina Department of Revenue Tax Assistance?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.

All North Carolina Department of Revenue customer service contact information

This is the #2 most popular North Carolina Department of Revenue phone number out of 3. Click above to go back to the main customer service number and other contact information, including North Carolina Department of Revenue email addresses, twitter handles, and live chat options.

More North Carolina Department of Revenue Customer Phone Numbers

Customer Service

877-252-4962
Main phone number · Toll-free · Mon-Fri 8am-5pm EST · Press 1, then 3. ·

Employer Garnishment

877-252-3252
Toll-free · Mon-Fri 8am-5pm EST · Press 1, then 3. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this North Carolina Department of Revenue phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 3.

What are the hours and when should I call?

North Carolina Department of Revenue operates the call center for this 877-252-3052 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 2,806 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this North Carolina Department of Revenue phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like North Carolina Department of Revenue staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call North Carolina Department of Revenue is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 2,806 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call North Carolina Department of Revenue is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this North Carolina Department of Revenue number, but it is also the day with the shortest hold times.

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