A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to NetZero DSL Customer Service?
A:The average hold time is 17 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.
This is the #2 most popular NetZero phone number out of 2. Click above to go back to the main customer service number and other contact information, including NetZero email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this NetZero phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For DSL customer support
Below are some clips we've found from NetZero's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling NetZero. Our menu options have changed.
Please listen carefully to all the choices before making your selection."
Excerpt from a call with NetZero
Tuesday, September 24, 2024 5:44 PM
What are the hours and when should I call?
NetZero operates the call center for this 866-810-8092 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 340 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NetZero phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NetZero staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call NetZero is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 340 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call NetZero is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NetZero staffs the call center well on Wednesday.
Why call this NetZero number?
Below is a sample of recent calls to NetZero, and their purpose. Are any of these similar to the reason you are trying to call?
Canceling email service: "I wanna cancel my service."
- From a call lasting 12m 53s , Sep 24, 2024 5:44 PM