Navient Customer Service


They call you instead

First, call 800-722-1300Customer Advocate Unit--unpublished information to resolve customer issues; you will be directed to an actual person

In general, help is available at this phone number for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This number by the numbers

avg wait35 mins
call hoursMon-Thu 8am-9pm, Fri 8am-8pm EST
SERVESNavient Customers
RANK#3 phone number
RANK OVERALL#3 overall

Tips from other Navient customers