800-722-1300

Navient Customer Service

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First, call 800-722-1300Customer Advocate Unit--unpublished information to resolve customer issues; you will be directed to an actual person

In general, help is available at this phone number for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This number by the numbers

avg wait35 mins
call hoursMon-Thu 8am-9pm, Fri 8am-8pm EST
SERVESNavient Customers
RANK#3 phone number
RANK OVERALL#3 overall

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