Medco Pharmacy Member Services

Phone Number & Getting a Rep

Medco Pharmacy Member Services number

800-987-8690
Toll-free·Calls Member Services·See main phone number & contact info
Q:

How do I talk to a human at this Medco Pharmacy number?

A:Say "Operator" at prompts
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Medco Pharmacy Member Services?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.

All Medco Pharmacy customer service contact information

This is the #2 most popular Medco Pharmacy phone number out of 5. Click above to go back to the main customer service number and other contact information, including Medco Pharmacy email addresses, twitter handles, and live chat options.

More Medco Pharmacy Customer Phone Numbers

Customer Service

800-282-2881
Main phone number · Toll-free · 24 hours, 7 days · Keep repeating "Representative" until you are transferred to the operator. · Online web support, press 1. All other calls, remain on the line.

Technical Support

800-711-5672
Toll-free · 24 hours, 7 days · Say "Tech Support" ·

Pharmacy Help Desk

800-922-1557
Toll-free · 24 hours, 7 days · Calling this Medco Pharmacy number should go right to a real human being · Retail claims, press 1. Medicare Part D claims, press 2.

Fraud Protection

866-216-7096
Toll-free · 24 hours, 7 days · Say "Representative" at each prompt, ignoring messages. · Express Scripts - How may I help you?

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Medco Pharmacy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Operator" at prompts
Here is how our research team describes the way the Medco Pharmacy phone system greets you: Member Services - How may I help you?

What are the hours and when should I call?

Medco Pharmacy operates the call center for this 800-987-8690 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 230 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Medco Pharmacy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Medco Pharmacy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Medco Pharmacy is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 230 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Medco Pharmacy is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Medco Pharmacy staffs the call center well on Friday.

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