Match.com International Billing

Phone Number & Getting a Rep

Match.com International Billing number

800-449-7095
Toll-free·Calls International Billing·See main phone number & contact info
Q:

How do I talk to a human at this Match.com number?

A:Call this number for the international billing department
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Match.com International Billing?

A:The average hold time is 20 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

All Match.com customer service contact information

This is the #2 most popular Match.com phone number out of 2. Click above to go back to the main customer service number and other contact information, including Match.com email addresses, twitter handles, and live chat options.

More Match.com Customer Phone Numbers

Cancellations

800-926-2824
Main phone number · Toll-free · Mon-Fri 8am-5pm CST · Press 2 then 5 then 2 · Confirming your account status, press 1. Managing your subscription, press 2.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Match.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Call this number for the international billing department

What are the hours and when should I call?

Match.com operates the call center for this 800-449-7095 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 183 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Match.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Match.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Match.com is Saturday. The most busy day to call is Monday, which averages 220% more phone calls by comparison. Again, this is based on a sample of 183 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Match.com is Friday.

Calling this Match.com Customer Number

There are a dozen reasons why people might need to call Match.com, which is why it is extremely frustrating that there is actually no great way to talk to a human representative. In fact, I couldn't find one way to call and talk to someone, which frustrated me because I didn't want to use an online customer service portal. They offer a live chat option, but only during certain hours and once again through their app and not via the phone or any other platform, which I also found frustrating.

I had a question about my overall experience and some technical issues and wanted to speak with someone in person. I am a bit old-fashioned, but I prefer to be able to explain everything to someone in person, not via the keypad. That is partially why Match.com was probably not working out for me, but everyone seemed to be online dating, and I thought it would be a good fit for me. Clearly, it is not, especially given the terrible experience I had with customer service. 

First, I tried to call this number, but that was a failure. Every time I tried to call it, I got a message that my call could not be completed at this time. Match.com warns that there are fake lines not associated with them, so this was clearly one of them. I did a bit more internet searching and found this number: 1-800-092-6224.

This seemed like it would work at first. A recorded message said thank you for calling Match. It then said, "For help with confirming your account status, press 1. For help managing your subscription, press 2. For all other questions, please visit us on the web at Match.com/help." 

I thought I could try to talk to someone about my subscription to get help, but I was met with a recorded message that said, "To manage your subscription, log into your account and click on the gear icon in the navigation bar at the top of the screen. Click on manage account, then manage subscription. Follow the prompts until your page reads your subscription has been answered." Then it cycled back to the same menu. 

I tried again and pressed 1 this time. I figured they could direct me to someone else if I could just get to a live agent. However, I received a similar recorded message: "For your account status, log into your account and click on the gear icon in the navigation bar at the top of the screen. Click on manage account, and then manage subscription. Next, enter your password. Finally, click on subscription status."

It then took me back to the original message, and I gave up. To get any help, I will have to use the online chat option, but at least now I know how to end my subscription because this isn't going to work for me. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!