1. All Companies › 
  2. MainStay Suites Customer Service › 
  3. FAQ
Updated

MainStay Suites Customer FAQ

Top Answers & How-to Guides

What is MainStay Suites's Phone Number?

The question we are asked most often is about how to talk to MainStay Suites customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a shuttle service to the airport provided by MainStay Suites?

Yes, MainStay Suites provides a convenient shuttle service to the airport for our guests. Our complimentary shuttle runs at scheduled...
Ask any question you have about MainStay Suites customer service, get an answer now.
Contact MainStay Suites customer service

Amenities

What amenities are offered at MainStay Suites?

MainStay Suites offers a variety of amenities to enhance the guests' stay. Firstly, our spacious suites comprise fully-equipped kitchens...
Read more

Policies

What is the cancellation policy?

The cancellation policy at MainStay Suites allows guests to cancel their reservation up until the day before their scheduled arrival...
Read more

Pets

Are pets allowed at MainStay Suites?

Yes, pets are allowed at MainStay Suites. We understand that pets are part of the family, and we want to ensure a comfortable stay...
Read more

Wi-Fi

Is there free Wi-Fi available for guests?

Yes, MainStay Suites provides complimentary Wi-Fi access for all guests. We understand the importance of staying connected while traveling,...
Read more

Breakfast

Do MainStay Suites offer breakfast?

Yes, MainStay Suites offer complimentary breakfast for our guests. We understand the importance of starting the day with a nourishing...
Read more

Fitness

Is there a fitness center available at MainStay Suites?

Yes, MainStay Suites provides a fully-equipped fitness center for all guests to enjoy. Our fitness center is designed to meet your...
Read more

Check-in/out

What are the check-in and check-out times at MainStay Suites?

Check-in at MainStay Suites typically begins at 3:00 PM, allowing guests ample time to settle in comfortably. However, please keep...
Read more

Parking

Is there parking available for guests?

Yes, MainStay Suites offers complimentary parking for all guests. Our hotel understands the importance of convenience and ensures that...
Read more

Pool

Do MainStay Suites have a pool?

Yes, MainStay Suites offers a pool for its guests to enjoy during their stay. Our hotel understands the importance of providing a range...
Read more

Room Options

Are there any smoking/non-smoking rooms available?

Yes, MainStay Suites offers both smoking and non-smoking rooms to accommodate our guests' preferences. We understand that some guests...
Read more

Age Requirement

What is the minimum age requirement for check-in?

The minimum age requirement for check-in at MainStay Suites is 18 years old. Guests must be at least 18 years old or older to reserve...
Read more

Shuttle Service

Is there a shuttle service to the airport provided by MainStay Suites?

Yes, MainStay Suites provides a convenient shuttle service to the airport for our guests. Our complimentary shuttle runs at scheduled...
Read more

Help me with my MainStay Suites customer service issue

Ask any question you have about MainStay Suites customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated