LloydsTSB Customer Service

Phone Number & Contact Info

LloydsTSB's Best Phone Number

Calls Customer Service·Most popular LloydsTSB number

How do I talk to a live human at LloydsTSB?

A:Don't press anything.

Does LloydsTSB offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 10 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

LloydsTSB Customer Phone Numbers

Customer Service

24 hours, 7 days · Enter account information, security numbers as requested, 4 then 5. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this LloydsTSB phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything.

What are the hours and when should I call?

LloydsTSB operates the call center for this 0800-0969779 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LloydsTSB phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LloydsTSB staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call LloydsTSB is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call LloydsTSB

In summation, the best day to call LloydsTSB is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that LloydsTSB staffs the call center well on Thursday.

Why Customers Call LloydsTSB

If you have time to do a bit of reading before you call LloydsTSB, we recommend you read over some of our problem-specific articles.

What are the benefits of the LloydsTSB Platinum Card?

The LloydsTSB Platinum Card offers several benefits to its cardholders. Firstly, it provides a generous 0% interest rate on balance transfers for a specific period, allowing customers to consolidate and manage their debts more effectively. Additionally, the card offers a competitive 0% interest rate on purchases for an introductory period, giving users the flexibility to make purchases without incurring interest charges. Moreover, cardholders can earn Avios points on their everyday spending, which can then be redeemed for travel, upgrades, and more. The Platinum Card also includes a range of insurance benefits, such as travel accident and purchase protection insurance, providing extra peace of mind. Finally, customers enjoy access to a dedicated Platinum Service team, offering personalized assistance and support.

Is there an annual fee for LloydsTSB credit cards?

No, LloydsTSB credit cards do not have an annual fee associated with them. We understand the importance of providing our customers with a transparent and cost-effective credit card experience. Therefore, there are no annual charges or hidden fees when you choose to use our credit cards. We believe in offering convenience and value to our customers, allowing them to enjoy the benefits of our credit cards without any additional costs. Whether you're looking for a balance transfer credit card, rewards credit card, or a card for everyday spending, you can rely on LloydsTSB to provide a fee-free credit card option that meets your financial needs.

What are the interest rates for LloydsTSB credit cards?

The interest rates for LloydsTSB credit cards vary depending on the specific card and individual circumstances. The standard variable rate for purchases typically ranges from 18.9% APR to 25.9% APR. However, the actual rate offered to each applicant may be influenced by factors such as their credit history and financial status. It's worth noting that LloydsTSB sometimes provides promotional offers with lower interest rates or 0% APR introductory periods on balance transfers and purchases. To obtain the most accurate and up-to-date information on interest rates, potential customers can refer to the LloydsTSB website or contact their customer service.

Top LloydsTSB customer service problems

Click the link above to get answers to just about any LloydsTSB customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More LloydsTSB Customer Service Contacts

There are of course other ways to contact LloydsTSB customer service besides the phone. Below we list the best ones, by medium.

LloydsTSB Customer Help Desk / Web Support

lloydstsb.com - Customer Service
Online customer service support
As a last, sometimes only, resort- LloydsTSB customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is LloydsTSB's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LloydsTSB agent. This phone number is LloydsTSB's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800-0969779 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call LloydsTSB first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, LloydsTSB has 2 phone numbers. It's not always clear what is the best way to talk to LloydsTSB representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for LloydsTSB. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LloydsTSB. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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