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LifeScan Customer Service

Phone Number & Contact Info

LifeScan's Best Phone Number

800-227-8862
Toll-free·Calls Customer Service·Most popular LifeScan number
Q:

How do I talk to a live human at LifeScan?

A:Calling this LifeScan number should go right to a real human being
Q:

Does LifeScan offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this LifeScan phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this LifeScan number should go right to a real human being
In fact, much of this information on this page is superfluous because this LifeScan phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

LifeScan operates the call center for this 800-227-8862 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LifeScan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LifeScan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call LifeScan is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call LifeScan

In summation, the best day to call LifeScan is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that LifeScan staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call LifeScan

If you have time to do a bit of reading before you call LifeScan, we recommend you read over some of our problem-specific articles.

What is LifeScan?

LifeScan is a leading healthcare company specializing in the development and manufacturing of innovative diabetes management solutions. With a strong focus on glucose monitoring systems, LifeScan offers a range of technologically advanced products that help individuals with diabetes effectively track and manage their blood sugar levels. Their flagship product, the OneTouch brand, is renowned for its accuracy, simplicity, and ease of use. Through continuous research and development, LifeScan remains committed to providing reliable and user-friendly solutions that empower people with diabetes to live healthier lives. With a dedicated team of experts and a global presence, LifeScan is dedicated to improving the quality of life for individuals with diabetes, ensuring accurate and convenient self-monitoring for better disease management.

Is LifeScan covered by insurance?

Yes, LifeScan is typically covered by insurance. The specific coverage and reimbursement, however, may vary depending on the insurance provider and the individual's policy. LifeScan works with a wide range of insurance companies to ensure maximum accessibility for customers. It is advisable to contact the insurance provider directly or review the policy details to determine the extent of coverage for LifeScan products. It is also recommended to check with the healthcare professional or pharmacist to assist with any insurance-related inquiries and to provide necessary documentation to facilitate insurance claims.

How does LifeScan work?

LifeScan is a leading manufacturer of blood glucose monitoring systems. Our devices enable individuals with diabetes to conveniently and accurately monitor their blood sugar levels at home. Using our products is simple and efficient. Our glucose meters utilize electrochemical technology to measure glucose levels from a small drop of blood applied to a test strip. The strip is then inserted into the meter, which provides a reading within seconds. Our devices are designed to be user-friendly, with clear instructions and easy-to-read displays. Many of our glucose meters are compatible with smartphone apps, allowing users to track their results over time and share them with healthcare providers. At LifeScan, we are committed to providing reliable and accessible solutions for diabetes management.

Top LifeScan customer service problems

Click the link above to get answers to just about any LifeScan customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More LifeScan Customer Service Contacts

There are of course other ways to contact LifeScan customer service besides the phone. Below we list the best ones, by medium.

LifeScan Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and LifeScan will reply our your email.

Conclusion and closing notes

This is LifeScan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LifeScan agent. This phone number is LifeScan's best phone number because 336 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-227-8862 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call LifeScan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, LifeScan has 1 phone number. It's not always clear what is the best way to talk to LifeScan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for LifeScan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LifeScan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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