Kohls.com Customer Service Phone Number

Hold time now: 45 mins (avg 38)
Best time to call: 9:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing 0
This is not the most popular Kohls.com phone number (it's ranked #2). Most customers call 855-564-5705 for support: Click here for best option

Other customers got on the phone recently because:

Im trying to set up my account on line having problems
Dear customer service representative,**I still haven’t received a refund for item...
Did not receive kohls cash for ********** beleive might have been sent to wrong email
order ECOMMERCE * ********** I should have received a refund to my kohls charge and ha...
My Visa card has a large amount charged by kohl’s that I do not remember ordering.**Jan...
I had kohls cash that expired on December **, ****, so that same day I was shopping onl...
I had two coupons both for **% *Can both coupons be allowed in store purchase or just o...
Order that i placed and need gift receipt now.
I placed an order that was supposed to come on Saturday, January *th. The package did n...
I returned an item online that we originally purchased online. This was right around T...
I would like to cancel my Kohls.com account and have all personal information removed f...
Hi! I just wanted to let you know that I am concerned about the payment I sent to you o...
Wish to change my e mail to *****@***.com
I was sick and was in hospital , I see my Kohl's cash expired yesterday.*Is there any w...

Help me with my issue

Kohls.com Customer Service Phone Number 800-564-5740 - Info & Statistics

Phone number to dial800-564-5740
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 7am-10pm, Sun 9am-10pm CST
Best time to dial9:45am
Navigate phone maze to a humanKeep pressing 0
Average wait38
Current wait45
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication67%
Quality of help50%
Customer votes4,014
Best phone number855-564-5705
Information last updatedSat Jan 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Kohls.com's 800-564-5740 Customer Service Number

This Kohls.com phone number is ranked #2 out of 2 because 27,102 Kohls.com customers tried our tools and information and gave us feedback after they called. The reason customers call 800-564-5740 is to reach the Kohls.com Customer Service department for problems like Cancel an Order, Refund, Track an Order, Place an Order, Complaint. As far as we can tell, Kohls.com has call center locations in Massachusetts or Indiana or California and you can call during their open hours Mon-Sat 7am-10pm, Sun 9am-10pm CST. Kohls.com has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 800-564-5740 and ways to call or contact Kohls.com with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Kohls.com

Calling Kohls.com at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-564-5740. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Kohls.com Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Kohls.com Once on the phone with Kohls.com's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Kohls.com in General

While 800-564-5740 is Kohls.com's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 855-564-5705 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Kohls.com help by calling them, is that other customers give their customer support at this number a 67% score for their communication skills and a 50% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Kohls.com Contact Info

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Customer Service855-564-5705

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