Kohls.com Customer Service Phone Number

Hold time now: 40 mins (avg 38)
Best time to call: 9:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing 0
Kohls.com's #1 Phone Number

Other customers got on the phone recently because:

We returned several Christmas presents to Kohl’s on Dec. **, ****. The total was...
Automated service to check credit card balance
What does last statement balance mean?
I didn’t receive a receipt with my purchase of the comforter that I just ordered
Need status information regarding my rebates
I have placed the order ********** on ** Dec for a store pick up . Till now I haven’t h...
I received a $**.** gift card for Kohl’s for a Christmas gift from my daughter. While c...
I placed an order online & received my Kohl's cash by email. I have accidentally delet...
My sister sent me some presents and she used her kohl’s card how do I return these item...
Child's bicycle I ordered from Khol's online was not the same color shown in the pictur...
Have new phone number *** *** ****
Looking to see if I have kohl’s cash available , I know I have some just not available...
I have received conflicting information regarding expired Kohl's Cash. A clerk in a sto...
I visited the besvercreek kohl's today to do a return and spend my kohl's cash, I waite...
Help me with my issue

Kohls.com Customer Service Phone Number 800-564-5740 - Info & Statistics

Phone number to dial800-564-5740
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 7am-10pm, Sun 9am-10pm CST
Best time to dial9:45am
Navigate phone maze to a humanKeep pressing 0
Average wait38
Current wait40
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication66%
Quality of help51%
Customer votes4,013
Best phone number855-564-5705
Information last updatedFri Jan 17 2020 09:00:00 GMT+0000 (UTC)

Kohls.com's 800-564-5740 Customer Service Number

This Kohls.com phone number is ranked #2 out of 2 because 27,102 Kohls.com customers tried our tools and information and gave us feedback after they called. The reason customers call 800-564-5740 is to reach the Kohls.com Customer Service department for problems like Cancel an Order, Refund, Track an Order, Place an Order, Complaint. As far as we can tell, Kohls.com has call center locations in Massachusetts or Indiana or California and you can call during their open hours Mon-Sat 7am-10pm, Sun 9am-10pm CST. Kohls.com has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 800-564-5740 and ways to call or contact Kohls.com with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Kohls.com

Calling Kohls.com at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-564-5740. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Kohls.com Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Kohls.com Once on the phone with Kohls.com's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Kohls.com's phone numbers against each other.

Contacting Kohls.com in General

While 800-564-5740 is Kohls.com's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 855-564-5705 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Kohls.com help by calling them, is that other customers give their customer support at this number a 66% score for their communication skills and a 51% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Kohls.com.

Kohls.com Contact Info

Other Kohls.com Phone Numbers

Customer Service855-564-5705

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