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KeyBank Customer FAQ

Top Answers & How-to Guides

What is KeyBank's Phone Number?

The question we are asked most often is about how to talk to KeyBank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Address with Key Bank?

As a customer you should change your address with Key Bank to allow good communication and prevent identity theft. Your address information...

How do I reset my online banking password?

To reset your online banking password, first go to the KeyBank website and click on the "Forgot password?" link on the login page....
Ask any question you have about KeyBank customer service, get an answer now.

Recent KeyBank Customer Questions

Can i order an debit card in Canada?

Yes, you can order a KeyBank Debit Card in Canada if you have a U.S. residential address on file with KeyBank. However, for security reasons, KeyBank usually mails debit cards to the U.S. address they have on record. Alternatively, if you are in the U.S., you can also visit a KeyBank branch to have a debit card printed instantly. Please ensure you have correct and up-to-date identification information and address details for smooth processing.
Asked Apr 2, 2024 9:34 PM

Open high yield savings account

Opening a high yield savings account with KeyBank is a great way to put your money to work for you. KeyBank's high yield savings accounts offer competitive rates to help your savings grow faster. You can open an account online, by calling customer service, or visiting a local branch. You'll need to provide some basic personal information, like your Social Security number and contact details. Be sure to understand any fees or minimum balance requirements associated with the account to make sure it's a good fit for your financial goals. It's a great step towards achieving your financial goals.
Asked Feb 29, 2024 4:16 PM

Help me with my KeyBank customer service issue

Account Management

How Do I Change My Address with Key Bank?

As a customer you should change your address with Key Bank to allow good communication and prevent identity theft. Your address information...

How do I reset my online banking password?

To reset your online banking password, first go to the KeyBank website and click on the "Forgot password?" link on the login page....

Can I transfer money between KeyBank accounts?

Yes, you can easily transfer money between your KeyBank accounts. KeyBank offers a convenient and secure online banking platform that...

Card Services

How do I report a lost or stolen debit card?

To report a lost or stolen debit card, you can contact KeyBank immediately through their customer service phone line, online banking...

Account Opening

What are the requirements to open a KeyBank account?

To open a KeyBank account, you need to meet a few simple requirements. Firstly, you must be at least 18 years old and have a valid...

Online Banking

Can I access my KeyBank account online?

Yes, KeyBank provides online banking services, allowing customers to access and manage their accounts remotely. With KeyBank Online,...

Routing Number

What is KeyBank's routing number?

KeyBank's routing number is 041001039. This nine-digit code is essential for various banking transactions, including direct deposits,...

Mobile App

What is KeyBank's mobile app?

KeyBank's mobile app is a convenient and secure way to manage your finances on the go. Available for both iOS and Android devices,...

Overdraft Policy

What is KeyBank's overdraft policy?

KeyBank's overdraft policy provides a safety net for customers when their available balance is insufficient to cover a transaction....
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