Key Bank Customer Service Phone Number

Hold time now: 6 mins (avg 3)
Best time to call: 3:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2, then 2 for Online Account reset
This is not the most popular Key Bank phone number (it's ranked #2). Most customers call 800-539-2968 for support: Click here for best option

Other customers got on the phone recently because:

My card is being declined and I'm trying to reach a representative to help me
Needing information to release funds from a deceased client
I recently opened an account. I deposited money in my account so that I can get a debit...
I need to withdrawal $**** from my checking account to purchase a vehicle
It says I’m locked out of my account for some reason I need help getting back in I know...
We were going to my fathers finances an old file we found a check issued to him from Pa...
I would like to Withdraw ****.** from my Usdirect Debit Mastercard. I do no...
My company credit card expired last year. I never received a new card. I was advised to...
Im overseas visiting family and my bankcard locked and I can't get the code send to my...
I have a discrepancy with my unemployment deposits and what the tax form shows I receiv...
Please remove me from your mailing list.***-*- *** *********AUTO***-DIGIT ******G...
Fraudulent charge on checking account
I want to pay my credit card which is due on ** th.I am in Europe at the moment and bee...
just noticed that the amount of money in my account has changed form *** to like ** dol...

Help me with my issue

Key Bank Customer Service Phone Number 800-539-1539 - Info & Statistics

Phone number to dial800-539-1539
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-10pm, Sat-Sun 9am-5:30pm EST
Best time to dial3:45pm
Navigate phone maze to a humanPress 2, then 2 for Online Account reset
Average wait3
Current wait6
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or chat
Quality of communication93%
Quality of help81%
Customer votes638
Best phone number800-539-2968
Information last updatedSat May 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Key Bank's 800-539-1539 Customer Service Number

This Key Bank phone number is ranked #2 out of 3 because 5,076 Key Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-539-1539 is to reach the Key Bank Customer Service department for problems like Setup an account, Question, Complaint. As far as we can tell, Key Bank has call center locations in null and you can call during their open hours Mon-Fri 7am-10pm, Sat-Sun 9am-5:30pm EST. Key Bank has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-539-1539 and ways to call or contact Key Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Key Bank

Calling Key Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Key Bank Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Key Bank's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Key Bank in General

While 800-539-1539 is Key Bank's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-539-2968 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Key Bank help by calling them, is that other customers give their customer support at this number a 93% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Key Bank Contact Info

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