Key Bank Customer Service Phone Number

800-539-1539
Hold time now: 8 mins (avg 4)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2, then 2 for Online Account reset
This is not the most popular Key Bank phone number (it's ranked #2). Most customers call 800-539-2968 for support: Click here for best option

Other customers got on the phone recently because:

My account got locked and the phone number on there to use the one time password is an...
My check isn't in my account after a Profesional representative told me it would be
I just bought my Volvo's lease out. The bank used for this loan is Key bank. I have n...
Key bank has me on hold for * ******* hours
Trying to get an account online with key bank*Hooked up not accepting drivers license no
Waiting for my card, Also need dispute
Card is locked for some reason.
Can not.access my account *Cannot make any withdrawals and each time I use it and swipe...
I would like to replace my old card I lost it
I have a unemployment card in washington State i need to dispute a transaction
Trying to active my card been on hold for over an hour.
I forgot my pin and now i cant use my card
I forgot my pin and now incnt use my card
I’m getting a run around on a key bank card for unemployment that I have never received...

Help me with my issue

Key Bank Customer Service Phone Number 800-539-1539 - Info & Statistics

Phone number to dial800-539-1539
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-10pm, Sat-Sun 9am-5:30pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 2, then 2 for Online Account reset
Average wait4
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or chat
Quality of communication73%
Quality of help76%
Customer votes633
Best phone number800-539-2968
Information last updatedFri Jan 22 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Key Bank's 800-539-1539 Customer Service Number

This Key Bank phone number is ranked #2 out of 3 because 5,076 Key Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-539-1539 is to reach the Key Bank Customer Service department for problems like Setup an account, Question, Complaint. As far as we can tell, Key Bank has call center locations in null and you can call during their open hours Mon-Fri 7am-10pm, Sat-Sun 9am-5:30pm EST. Key Bank has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-539-1539 and ways to call or contact Key Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Key Bank

Calling Key Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Key Bank Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Key Bank's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Key Bank in General

While 800-539-1539 is Key Bank's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-539-2968 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Key Bank help by calling them, is that other customers give their customer support at this number a 73% score for their communication skills and a 76% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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