Jersey Central Power & Light (JCP&L) Community Affairs Phone Number

800-962-0383
Hold time now: 10 mins (avg 7)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "Operator" at each prompt
Jersey Central Power & Light (JCP&L)'s #1 Phone Number

Other customers got on the phone recently because:

Take care of back payment.*We went broke living in new Jersey after ** years.had to get...
new construction DR* need to establish new service for permits
Moving out to a new address
need DR numbers for new meters
A line outside my home is hanging very low. it is not on the ground but it should be raised.
had power outage and only half the power was restored. ** river dr, titusville,nj
Address is ** River Rd, Titusville,NJ.**Only have power to half of service.
We had a gas leak in the street a month or so ago and they had our power & gas turned o...
There is a recently fallen wire loosely wrapped around a shedding telephone pole. It’s...
Neighbors tree across street took down a wire last night . Telephone pole which has be...
COMPUTER CRASHED. NEED AMOUNT PAID FROM JAN **** THROUGH SEPT ****. PLEASE LET ME KNOW...
We experienced a power outage last night. I have been trying to reach someone to let t...
Can’t find my statement. Need balance and mailing address. S*****@***.com***** Passaic...
No power no information elderly lady coming to my house to care for pets tonight Really...
Help me with my issue

Jersey Central Power & Light (JCP&L) Community Affairs Phone Number 800-962-0383 - Info & Statistics

Phone number to dial800-962-0383
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCommunity Affairs
Call center hoursMon-Fri 8am-6pm EST
Best time to dial9:30am
Navigate phone maze to a humanSay "Operator" at each prompt
Average wait7
Current wait10
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or twitter
Quality of communication84%
Quality of help57%
Customer votes3,215
Best phone number800-662-3115
Information last updatedFri Jan 24 2020 09:00:00 GMT+0000 (UTC)

Jersey Central Power & Light (JCP&L)'s 800-962-0383 Community Affairs Number

This Jersey Central Power & Light (JCP&L) phone number is ranked #2 out of 3 because 26,880 Jersey Central Power & Light (JCP&L) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-962-0383 is to reach the Jersey Central Power & Light (JCP&L) Community Affairs department for problems like Setup Service, Cancel My Services, Meter Reading, Service issue, Complaint. As far as we can tell, Jersey Central Power & Light (JCP&L) has call center locations in New Jersey and you can call during their open hours Mon-Fri 8am-6pm EST. Jersey Central Power & Light (JCP&L) has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-962-0383 and ways to call or contact Jersey Central Power & Light (JCP&L) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Jersey Central Power & Light (JCP&L)

Calling Jersey Central Power & Light (JCP&L) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Jersey Central Power & Light (JCP&L) Community Affairs can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Jersey Central Power & Light (JCP&L)'s Community Affairs department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Jersey Central Power & Light (JCP&L)'s phone numbers against each other.

Contacting Jersey Central Power & Light (JCP&L) in General

While 800-962-0383 is Jersey Central Power & Light (JCP&L)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-662-3115 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Jersey Central Power & Light (JCP&L) help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Jersey Central Power & Light (JCP&L).
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