Jersey Central Power & Light (JCP&L) Community Affairs Phone Number

Hold time now: 17 mins (avg 8)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "Operator" at each prompt
This is not the most popular Jersey Central Power & Light (JCP&L) phone number (it's ranked #2). Most customers call 800-662-3115 for support: Click here for best option

Other customers got on the phone recently because:

JCP&L website will not connect. Info says DNS not available, can't find host name first...
Sold house need to cancel service
My name is Ken Paliana and I am a current customer of JCP&L. My account number is...
I will be closing my business on ********** and would like a final bill at that time...
Need to make payment bad with cBad with computers can someone please call me so I can m...
I will be closing my business on December **, **** and wish to discontinue service at t...
I one move in tomorrow *** well sweep rd ***** I need New Acount
hi i had the power line removed from one of my building located at *a lakeview drive...
Account * *** *** *** *** CCL Label, *** Stockton Street, Hightstown, NJ *******Need c...
Purchase of an existing home. Need to set up new account. Closing on the property Tue...
I neeed a copy of my bill Please email it to me
Power outage at my residence
I'm a new customer, moved into *** Blackbird Dr Monroe Twp NJ Oct **, owned house sinc...
Help need to disconnect power

Help me with my issue

Jersey Central Power & Light (JCP&L) Community Affairs Phone Number 800-962-0383 - Info & Statistics

Phone number to dial800-962-0383
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCommunity Affairs
Call center hoursMon-Fri 8am-6pm EST
Best time to dial10:45am
Navigate phone maze to a humanSay "Operator" at each prompt
Average wait8
Current wait17
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or twitter
Quality of communication83%
Quality of help56%
Customer votes3,216
Best phone number800-662-3115
Information last updatedThu Jan 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Jersey Central Power & Light (JCP&L)'s 800-962-0383 Community Affairs Number

This Jersey Central Power & Light (JCP&L) phone number is ranked #2 out of 3 because 26,880 Jersey Central Power & Light (JCP&L) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-962-0383 is to reach the Jersey Central Power & Light (JCP&L) Community Affairs department for problems like Setup Service, Cancel My Services, Meter Reading, Service issue, Complaint. As far as we can tell, Jersey Central Power & Light (JCP&L) has call center locations in New Jersey and you can call during their open hours Mon-Fri 8am-6pm EST. Jersey Central Power & Light (JCP&L) has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-962-0383 and ways to call or contact Jersey Central Power & Light (JCP&L) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Jersey Central Power & Light (JCP&L)

Calling Jersey Central Power & Light (JCP&L) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Jersey Central Power & Light (JCP&L) Community Affairs can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Jersey Central Power & Light (JCP&L)'s Community Affairs department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Jersey Central Power & Light (JCP&L) in General

While 800-962-0383 is Jersey Central Power & Light (JCP&L)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-662-3115 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Jersey Central Power & Light (JCP&L) help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 56% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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