Jersey Central Power & Light (JCP&L) Community Affairs Phone Number

Hold time now: 16 mins (avg 12)
Best time to call: 2:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "Operator" at each prompt
This is not the most popular Jersey Central Power & Light (JCP&L) phone number (it's ranked #2). Most customers call 800-662-3115 for support: Click here for best option

Other customers got on the phone recently because:

Why do I have two bills for the month. I know one is a final but both bill are only...
the street lights on Phylis Dr in Suuasuuna have not been working for Months.*It is a...
I recieved an email stating First Energy was going to unlock my account. I don't want t...
Someone is at my house looking for past due bills. Is this a representative of yours...
I need to provide you with my confirmation number for heat assistance
Want to know my charge per kw
Power outage- *** West-Portal Road Asbury, New Jersey. When can we hope to have power?
I need to speak to a rep my name is jack **********
Please turn on the electricity at **** Waldorf Terrace, Lakewood, NJ *****
There is scheduled maintenance with outages in Monroe Township NJ *******When will the...
Street light not working past one week
lights flickering in whole house in every room and in * room its like strobe lights
I am past due on my payment and received a shut off notice. I applied for USF, etc. an...
My renter in my unit at ** Circle Dr. turned off the electric today. I need to know if...

Help me with my issue

Jersey Central Power & Light (JCP&L) Community Affairs Phone Number 800-962-0383 - Info & Statistics

Phone number to dial800-962-0383
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCommunity Affairs
Call center hoursMon-Fri 8am-6pm EST
Best time to dial2:45pm
Navigate phone maze to a humanSay "Operator" at each prompt
Average wait12
Current wait16
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or twitter
Quality of communication79%
Quality of help52%
Customer votes3,220
Best phone number800-662-3115
Information last updatedSat Mar 18 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Jersey Central Power & Light (JCP&L)'s 800-962-0383 Community Affairs Number

This Jersey Central Power & Light (JCP&L) phone number is ranked #2 out of 3 because 26,880 Jersey Central Power & Light (JCP&L) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-962-0383 is to reach the Jersey Central Power & Light (JCP&L) Community Affairs department for problems like Setup Service, Cancel My Services, Meter Reading, Service issue, Complaint. As far as we can tell, Jersey Central Power & Light (JCP&L) has call center locations in New Jersey and you can call during their open hours Mon-Fri 8am-6pm EST. Jersey Central Power & Light (JCP&L) has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-962-0383 and ways to call or contact Jersey Central Power & Light (JCP&L) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Jersey Central Power & Light (JCP&L)

Calling Jersey Central Power & Light (JCP&L) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Jersey Central Power & Light (JCP&L) Community Affairs can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Jersey Central Power & Light (JCP&L)'s Community Affairs department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Jersey Central Power & Light (JCP&L) in General

While 800-962-0383 is Jersey Central Power & Light (JCP&L)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-662-3115 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Jersey Central Power & Light (JCP&L) help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 52% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Jersey Central Power & Light (JCP&L) Contact Info

Other Jersey Central Power & Light (JCP&L) Phone Numbers

Customer Service800-662-3115Report An Outage888-544-4877

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