Does Houston Texans offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm PST.The least busy day is Tuesday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Houston Texans phone number to document the phone system.
Here is how our research team describes the way the Houston Texans phone system greets you: Thank you for calling the Houston Texans ticket line. Our regular office hours are Monday to Friday, 9:00 AM to 5:00 PM. This call may be monitored for quality assurance purposes. Please listen closely as our menu options have changed. If you're a current Season Ticket Holder or PSL Holder and you need assistance with your account, please press 1 to speak with a customer service representative. For a sales representative, please press 2. If you are a Club Seat Holder needing assistance with your account, please press 3 for Premium seating information on Premium Club luxury suites or single-game suites, press 4 to speak to our premium seating sales department. For all other inquiries, please press 1 or stay on the line, and a representative will assist you.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
What are the hours and when should I call?
Houston Texans operates the call center for this 832-667-2002 phone number Mon-Fri 9am-5pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Houston Texans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Houston Texans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Houston Texans is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call Houston Texans
In summation, the best day to call Houston Texans is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Houston Texans staffs the call center well on Tuesday.
More Houston Texans Customer Service Contacts
There are of course other ways to contact Houston Texans customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Houston Texans will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Houston Texans customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Houston Texans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Houston Texans agent. This phone number is Houston Texans's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 832-667-2002 include and other customer service issues. Rather than trying to call Houston Texans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Houston Texans has 1 phone number. It's not always clear what is the best way to talk to Houston Texans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Houston Texans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Houston Texans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.