How do I talk to a human at this Hilton Grand Vacations number?
A:Press 1
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Thu 8am-10pm EST.The least busy day is Thursday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Hilton Grand Vacations Package Owner Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #5 most popular Hilton Grand Vacations phone number out of 6. Click above to go back to the main customer service number and other contact information, including Hilton Grand Vacations email addresses, twitter handles, and live chat options.
More Hilton Grand Vacations Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Hilton Grand Vacations phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from Hilton Grand Vacations's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Hilton Grand Vacations Company. Your call may be recorded for quality assurance and training purposes.
Enhance your vacation with an exclusive performance.
HGV Live gives you access to special concerts, and events available only to Hilton Grand Vacations members and guests.
Ask your reservation list for details. If you are a club member, and you're calling about your membership or points, please press one.
If you have a marketing package and would like to schedule your travel dates, please press two."
Excerpt from a call with Hilton Grand Vacations
Monday, July 1, 2024 12:24 PM
What are the hours and when should I call?
Hilton Grand Vacations operates the call center for this 800-482-0047 phone number Mon-Thu 8am-10pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hilton Grand Vacations phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hilton Grand Vacations staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hilton Grand Vacations is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Hilton Grand Vacations is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hilton Grand Vacations staffs the call center well on Thursday.