Hawaiian Electric Co. Hilo Customer Service

Phone Number & Getting a Rep

Hawaiian Electric Co. Hilo Customer Service number

808-969-6999
Calls Hilo Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Hawaiian Electric Co. number?

A:Just wait until connected to a human. For Hilo residents.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Hawaiian Electric Co. Hilo Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

All Hawaiian Electric Co. customer service contact information

This is the #2 most popular Hawaiian Electric Co. phone number out of 4. Click above to go back to the main customer service number and other contact information, including Hawaiian Electric Co. email addresses, twitter handles, and live chat options.

More Hawaiian Electric Co. Customer Phone Numbers

Oahu Customer Service

808-548-7311
Main phone number · 24 hours, 7 days · Just wait until connected to a human. For Oahu residents. ·

Waimea Customer Service

808-885-4605
24 hours, 7 days · Just wait until connected to a human. For Waimea residents. ·

Molokai and Lanai Customer Service

808-329-3584
24 hours, 7 days · Just wait until connected to a human. For Molokai and Lanai residents. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Hawaiian Electric Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait until connected to a human. For Hilo residents.

What are the hours and when should I call?

Hawaiian Electric Co. operates the call center for this 808-969-6999 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hawaiian Electric Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hawaiian Electric Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hawaiian Electric Co. is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Hawaiian Electric Co. is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hawaiian Electric Co. staffs the call center well on Friday.
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