H&R Block Member Services Phone Number

  • Calls H&R Block's Member Services department
  • On average, callers wait 38 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 3:15pm
  • Some common reasons that visitors to GetHuman call H&R Block include Can't Login, Track a Tax Return, File a Return, Refund a Charge, and Ask For Tax Help.
  • Get a real live human at this number: Press 0, then press 0
  • This is not the most popular H&R Block phone number (it's ranked #3). Most customers call 800-472-5625 for support: Click here for best option

What It's Like to Call H&R Block Phone Number 888-313-9885

Nov 9, 2023

I have been struggling to get back into my H&R Block account, but I needed to get to some old taxes because I got audited. Therefore, I knew it was time to break the ice and do it, but I am not handy at the computer (which is probably how I ended up audited in the first place), so I figured I would just get a call to get help. Admittedly, there are probably a lot of people who end up calling H&R Block for the same reason. There are so many issues that can arise with the internet and taxes; I bet the company gets a lot of phone calls. 

This is probably why I eventually shifted to a virtual assistant, but in the end, I didn't mind. I thought I would end up needing to talk to a customer service representative, but I was able to troubleshoot quite well with the bot. The only thing I would complain about is that this number didn't actually work. I called it, and it just kept ringing endlessly. Either it is a dead line, or something was going on with the phone lines at H&R Block. However, I went online and found a second number, 1-800-472-5625, which worked wonderfully.

An automated voice answered and said, "Thank you for calling HR Block. This call may be recorded for quality assurance. I can help you with things like login issues, refund status, and get a copy of your return." I then replied, "login issues," and it said that it could help me and to please let it know if I needed help with an online tax preparation account or a different account. I chose the online account option. 

The voice assistant said, "I can help you access your account. Before we get started, are you locked out now?" I said no, and it asked if I was able to get online. I answered yes, and the next instruction was, "Open a browser and go to account.hr.com. This will bring up a login page. Click, forgot password. Let me know when you are ready for the next step." 

It went on like this for a while, and I was on the phone with the virtual assistant for about ten minutes, but the time could be shorter for those who can follow instructions online faster. In the end, I was able to get back into my account and access my tax records, so it worked out just fine. I'm not sure how I would have gotten to an agent if I actually needed one, but this worked out surprisingly well. In some ways, the bot may have been clearer than outsourced customer service. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Other customers got on the phone recently because:

I meant have access to phone or email ony account anymore
I need a copy of my **** return for a home loan.
My school needs a copy of my ****x but I don't know if I refiled or filed a ****x
Emerald card need pin reset
Trying to get an emerald loan and we were denied. Trying to speak to a representative s...
I have been filed my taxes at HR Block for over ** years. And have always got a loan. B...
Why was I charged $***.** when the H &R block garenteed upfront no surprises but u wa...
Hello,**I was emailed to enroll into the income tax course for Accelerated Tax Associat...
An amendment was filed and i need information
I have two I have two separate accounts with H&R Block under the same name. One account...
Key Code issue with online tax prep software
Can't file State* California *Federal is done and filled
We received a **** K-* with STM written in Box **I. STM attached includes ***A dividen...
Don't have access to email or phone number to get verification code

H&R Block Member Services Phone Number 888-313-9885 - Info & Statistics

Phone number to dial888-313-9885
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanPress 0, then press 0
Average wait38
Current wait39
Rank (among phone numbers)3
Rank (overall)5
Alternate methodsphone or chat or email or web or twitter
Quality of communication43%
Quality of help51%
Customer votes20,701
Best phone number800-472-5625
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

H&R Block's 888-313-9885 Member Services Number

This H&R Block phone number is ranked #3 out of 3 because 188,124 H&R Block customers tried our tools and information and gave us feedback after they called. The reason customers call 888-313-9885 is to reach the H&R Block Member Services department for problems like Can't Login, Track a Tax Return, File a Return, Refund a Charge, Ask For Tax Help. As far as we can tell, H&R Block has call center locations in Alabama or Indiana or California or Florida and you can call during their open hours 24 hours, 7 days. H&R Block has 3 phone numbers and 7 different ways to get customer help. We've compiled information about 888-313-9885 and ways to call or contact H&R Block with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling H&R Block

Calling H&R Block at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-313-9885. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when H&R Block Member Services agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than H&R Block Once on the phone with H&R Block's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting H&R Block in General

While 888-313-9885 is H&R Block's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-472-5625 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach H&R Block help by calling them, is that other customers give their customer support at this number a 43% score for their communication skills and a 51% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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