Groupon Phone NumberCustomer Service

before you phone in
Check if there's a faster way to get help for your specific problem: Describe why you're calling
Then, call 877-788-7858Press 6 then wait

In general, help is available at this phone number for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This number by the numbers

avg wait23 mins
call hoursMon-Fri 9am-5pm CSTopen now
SERVESGroupon Customers
RANK#1 phone number
RANK OVERALL#1 overall

Tips from other Groupon customers

long very long wait times greater than 45 mins. I gave up .............-
Really, I just was on hold for 15 mins. when a customer service rep. answered and i explained my problem, and then the phone went dead.....-
Unusually long wait times, when it seemed like I would be connected to a rep. The line cut on their end-
Their email support is horrible. They only look for keywords about what you say and not read your questions, then post generic responses, so you end up having to repeat it 5-6 times. They also won't send you a satisfaction survey if you weren't satisfied. Very tricky like that.-
Their email support is the worst. They only look at keywords, not your question, so they send generic responses. It takes about 5-7 emails for them to read what you are actually asking. Then, they only send a satisfaction survey if you had a good experience. They're very skewed this way. Horrible, horrible support.-