GreatCall.com Customer Service

Contact GreatCall.com & solve common issues

Use GreatCall.com's Phone Number

GreatCall.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about GreatCall.com. Below you will also find the phone and non-phone-based contact information we've gathered.

GreatCall.com: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for GreatCall.com.
There's more!
Click below to show 2 more questions, answers, and complete guides to common GreatCall.com customer support problems.

Contacting GreatCall.com customer support

Below you can compare and contrast the 2 ways to contact GreatCall.com by looking at which ones are the fastest and which ones other customers recommend the most for solving GreatCall.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact GreatCall.com across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-733-6632
Customer Service
4 mins41
Online Help at lively.com
Customer Service
< 2 hrs103

Recent reasons customers contacted GreatCall.com:

I NEED A NEW CHARGER FOR MY JITTERBUG
change home address*change contact information
You asked for an update to my email address:******@***.com*Nanci Maddux*Great Call Acco...
You want an update to my email address:
Battery is dead. My jitterbug cell phone won't recharge. Where can I get a new battery?
Would like verify my email and change my credit card for billing.
I can't call out but sometimes get a call in I paid my bill this morning & have sent...
flip phone is dead and will not take a charge
Just discovered that I've been doubled billed (I hav'n't checked yet) probably from inc...
change payment debit card. to different bank
I work in a long term care facility and have a resident who says his phone bill this mo...
my battery does hold power over * and * hrs my old phone use to last for days
my phone keeps saying the gboard has stop working jitterbug smart* phone
My phone will not send out my calls
phone isn't working, all i get is busy signals on any * i call

Help me with my issue

Does GetHuman work with GreatCall.com?

GetHuman does not work with GreatCall.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to GreatCall.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check GreatCall.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting GreatCall.com at a Glance

GreatCall.com has no chat option
GreatCall.com has no customer email
GreatCall.com has 1 help forum
GreatCall.com has no twitter handle
GreatCall.com has no facebook page
Contact information overview

Answered on this page:

What is the return or exchange policy for GreatCall products?
Solutions to common issues

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