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GemSelect Customer Service

Phone Number & Contact Info

GemSelect's Best Phone Number

800-464-1640
Toll-free·Calls Customer Service·Most popular GemSelect number
Q:

How do I talk to a live human at GemSelect?

A:Calling this GemSelect number should go right to a real human being
Q:

Does GemSelect offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this GemSelect phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this GemSelect number should go right to a real human being
In fact, much of this information on this page is superfluous because this GemSelect phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

GemSelect operates the call center for this 800-464-1640 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GemSelect phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GemSelect staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call GemSelect is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call GemSelect

In summation, the best day to call GemSelect is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GemSelect staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call GemSelect

If you have time to do a bit of reading before you call GemSelect, we recommend you read over some of our problem-specific articles.

What are the benefits of purchasing from GemSelect?

Purchasing from GemSelect offers numerous benefits that enhance the gemstone buying experience. Firstly, GemSelect ensures a wide selection of high-quality gemstones sourced directly from mines, allowing customers to choose from a vast range of colors, cuts, and sizes. The extensive information provided for each gem, including origin, treatments, and clarity, enables buyers to make informed decisions. GemSelect also guarantees competitive prices due to their direct sourcing, eliminating middlemen. Additionally, their commitment to customer satisfaction is evident through a 30-day return policy, secure payment options, and fast, reliable worldwide shipping. With over 15 years of experience, GemSelect values transparency, integrity, and commitment to offer an exceptional purchasing experience to all gemstone enthusiasts.

Top GemSelect customer service problems

Click the link above to get answers to just about any GemSelect customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More GemSelect Customer Service Contacts

There are of course other ways to contact GemSelect customer service besides the phone. Below we list the best ones, by medium.

GemSelect Customer Email Addresses

help@gemselect.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and GemSelect will reply our your email.

GemSelect Customer Help Desk / Web Support

gemselect.com - Customer Service
Online customer service support
As a last, sometimes only, resort- GemSelect customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is GemSelect's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GemSelect agent. This phone number is GemSelect's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-464-1640 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call GemSelect first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, GemSelect has 1 phone number. It's not always clear what is the best way to talk to GemSelect representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for GemSelect. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GemSelect. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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