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Garmin Deals & Packages

Phone Number & Getting a Rep

Garmin Deals & Packages number

Online Help
Calls Deals & Packages
Garmin's main phone number

How do I talk to a human at this Garmin number?

Use this link to find deals and promotions through their website

Does this phone number work 24/7?

Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.

How long will I have to wait to speak to Garmin Deals & Packages?

The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.

All Garmin customer service contact information

This is the #2 most popular Garmin phone number out of 2. Click above to go back to the main customer service number and other contact information, including Garmin email addresses, twitter handles, and live chat options.

More Garmin Customer Phone Numbers

Customer Service

Mon-Thu 8am-6pm, Fri 8am-5pm CST
800-800-1020
Main phone numberToll-free
Press 2, then 1, then 2 Menu: For support with watches & wearables, press 1. For fitness products, press 2. For auto, semi-truck, motorcycles, and cameras, press 3. For outdoor products, press 4. For marine and fish finder products, press 5. For dog and hunting products, press 6. For golf and baseball products, press 7. For RV-specific products, press 8. For aviation products, press 9.See details

Corporate Offices

Mon-Thu 8am-6pm, Fri 8am-5pm CST
913-397-8200
Hold for operator Menu: For questions about your Garmin product, press 1. For the business office, press 0.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Garmin phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Use this link to find deals and promotions through their website

What are the hours and when should I call?

Garmin operates the call center for this Online Help phone number 24 hours, 7 days. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 147 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Garmin phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Garmin staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Garmin is Thursday.The most busy day to call Garmin is Wednesday. Again, this is based on a sample of 147 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call Garmin is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Garmin staffs the call center well on Thursday.

Calling this Garmin Customer Number

Adam Goldkamp is the editor / author responsible for this content.
May 7, 2025

Garmin is a technology company that focuses on the development of GPS devices for outdoor recreation. As a major brand in this industry, it isn't surprising that Garmin receives a lot of customer service requests each and every day.

Why Do People Call Garmin Customer Support?

People call Garmin customer support for a range of reasons, including:

  • Requests for product information
  • Technical support and assistance with product use
  • Assistance with accounts being hacked
  • Billing issues
  • Warranty questions
  • Requests for service, exchanges, or refunds

Best Practices for Calling Garmin Customer Service

There are several things you can do before calling Garmin customer service to help ensure that your issues and questions are dealt with quickly and professionally:

Make sure you are calling the correct number. Garmin has separate toll-free numbers for both the United States and Canada. It also has a toll number for those who have to call from outside the country.

Call during hours of availability: Monday-Friday 7 a.m.-7 p.m. Central time. Mondays are busy, so Garmin suggests calling later in the week.

Have necessary documentation handy so you can refer to it during the call. Documentation may include order confirmations, tracking numbers, invoices, billing statements and product serial numbers.

If you are calling for technical support with a device, have it handy so that you can troubleshoot together. Garmin asks that those who are calling for help with connectivity between a device and a mobile phone call Garmin from a different phone.

How do Consumers Feel About Calling Garmin Customer Service?

There are relatively few complaints about Garmin customer service available online, indicating that the company is doing a good job responding to customer concerns.

What Kind of Issues can Garmin Customer Service Representative Resolve?

Garmin customer service representatives can address most issues, including technical support and troubleshooting requests, billing concerns, warranty claims and order management.

What Can't Be Resolved With a Call to Garmin Customer Service?

Garmin customer service representatives cannot resolve problems that stem from an incompatibility between their products and third-party devices. If you have a device that is incompatible with Garmin products, you may be able to get a workaround from a customer service agent, but he or she will not be able to fix the incompatibility.

What Should You Do If You Have an Unsuccessful Call with Garmin?

If you get off the phone with Garmin customer service and feel as though your issues are not resolved nor your questions answered, don't give up. You may still have options.

  • First, review any notes that you took during the call. You may be able to identify where the call went off track if there seems to be evidence of a miscommunication.
  • Next, call Garmin back. Explain that this is the second time you were calling because you were unable to get a resolution on the first call. Describe what you think went wrong, or the resolution that you would like to see happen. The next representative that you speak to might be in a better position than the first to understand and resolve your concerns.
  • If a second call doesn't work, try getting in touch with Garmin using a different method. Garmin offers live chat, as well as email support, and both of these methods offer the advantage of a transcript of your conversation with the customer support agent.
  • If you purchased your product through a Garmin authorized dealer, you might want to get in touch with the retailer to explain your issue. While the retailer may not be able to fix the problem, a manager may be able to get in touch with Garmin and advocate on your behalf.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
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