Toll-free·Calls Customer Service·Most popular Gaggia number
Q:
How do I talk to a live human at Gaggia?
A:Press 3.
Q:
Does Gaggia offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 10am-5pm EST.The least busy day is Wednesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Gaggia phone number to document the phone system.
Here is how our research team describes the way the Gaggia phone system greets you: God, thank you for calling Portica, the North American distributor of Gotcha Espresso Machines. If you're a retailer or are calling about your retail account, press 1; for sales, press 2; for customer service, press 3; for technical support, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
What are the hours and when should I call?
Gaggia operates the call center for this 888-389-4123 phone number Mon-Fri 10am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gaggia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gaggia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Gaggia is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Gaggia
In summation, the best day to call Gaggia is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Gaggia staffs the call center well on Wednesday.
More Gaggia Customer Service Contacts
There are of course other ways to contact Gaggia customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Gaggia customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Gaggia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gaggia agent. This phone number is Gaggia's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-389-4123 include and other customer service issues. Rather than trying to call Gaggia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Gaggia has 1 phone number. It's not always clear what is the best way to talk to Gaggia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Gaggia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gaggia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.