Ford Member Services Phone Number

What It's Like to Call Ford Phone Number 800-392-3673

By Jeff Whelpley

Jan 3, 2024

I have a Ford Maverick, but I want to buy some aftermarket parts to dress it up a bit. However, when I purchased the Maverick I also bought a warranty, and I'm afraid if I attempt to upgrade my truck too much, I might void my warranty. Therefore, before doing anything, I figured the best thing to do was call the Ford warranty center and talk to someone. I know the lines are usually recorded as well so I figured that would protect me in case something went wrong down the line. 

My Maverick is only a few months old, so I really don't want to do anything to hurt the value, but I do want to make some adjustments to really make it mine. People are probably on the phone with Ford all the time talking to them about warranty issues or recall issues. I suppose some people use them for financing as well and that can lead to an entirely new slew of issues. People probably call about leases too, but I'd never lease because then I know I can't add any extra flair to my truck. 

When I called this number, an automated voice assistant answered and greeted me by saying, "Welcome to the Ford customer relationship center. In a few words, please say why you're calling today." I replied, "Talk to someone about my warranty." It then repeated back to me, "You have concerns about your warranty, is that right?" I answered yes, but then it asked for the make and model of the car that I was calling about. I kept saying Ford Maverick, but there was too much noise in the background of my call or the system was glitching because it wouldn't recognize my response. 

After about four attempts, the system said it was going to transfer me to someone who could help. I don't know how much longer it would have taken if it had listened to me, but I probably skipped some steps so that was fine with me. I was then on hold for about 4 minutes, then Rob picked up the phone. Rob had a semi-thick accent but I could understand him enough to get through the phone conversation. It took a little time to look up my warranty and the details, but Rob was able to walk me through what I could and couldn't do if I wanted my warranty to remain valid. So, while the system didn't work exactly right, it ended up working out in my favor. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Ford's 800-392-3673 Member Services Number

This Ford phone number is ranked #4 out of 4 because 4,248 Ford customers tried our tools and information and gave us feedback after they called. The reason customers call 800-392-3673 is to reach the Ford Member Services department for problems like Where to buy, Complaint, Repairs, Returns. As far as we can tell, Ford has call center locations in null and you can call during their open hours Mon-Fri 8am-11pm, Sat 8am-8pm EST. Ford has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 800-392-3673 and ways to call or contact Ford with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Ford

Calling Ford at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-392-3673. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Ford Member Services agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Ford Once on the phone with Ford's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Ford in General

While 800-392-3673 is Ford's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-781-7319 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Ford help by calling them, is that other customers give their customer support at this number a 92% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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