Florida Today Customer Service

Phone Number & Contact Info

Florida Today's Best Phone Number

877-424-0156
Toll-free·Calls Customer Service·Most popular Florida Today number
Q:

How do I talk to a live human at Florida Today?

A:Repeat "Representative", then must choose an option 1-6.
Q:

Does Florida Today offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Florida Today phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Repeat "Representative", then must choose an option 1-6.
Here is how our research team describes the way the Florida Today phone system greets you: Which of these can I help you with? Billing, canceling a subscription, placing or canceling a temporary hold, new subscription, delivery issue, digital product support.
Below are some clips we've found from Florida Today's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Florida Today. Part of the USA TODAY network. We record our calls for quality assurance. Which of these can I help you with? Starting a new subscription, a delivery issue, a temporary delivery hold.
I didn't get that.
Which best describes the reason for your call? Starting a new subscription, reporting a delivery issue, a temporary delivery hold, billing, digital I still didn't get that."
Excerpt from a call with Florida Today
Thursday, June 13, 2024 11:55 AM

They may ask you to say or enter information

"Thank you for calling Florida Today. Part of the USA TODAY network. We record our calls for quality assurance.
Which of these can I help you with?
Starting a new subscription, a delivery issue, a temporary delivery hold, billing, digital product support, or canceling your subscription So you can say new subscription, delivery issue, temporary delivery hold, billing, digital product support, or canceling your subscription,"
Excerpt from a call with Florida Today
Thursday, February 22, 2024 2:05 PM

The first phone menu

"Thank you for calling Florida Today. Part of the USA TODAY network. We record our calls for quality assurance. Which of these can I help you with? Starting a new subscription, a delivery issue, a temporary delivery hold, billing, digital product support, or canceling your subscription So you can say new subscription, delivery issue, temporary delivery hold, billing, digital product support, or canceling your subscription, I didn't get that. Which best describes the reason for your call? Starting a new subscription, reporting a delivery issue, a temporary delivery hold, billing, digital product support, or canceling your subscription I still didn't get that.
To start a new subscription, press one.
To report a delivery issue, press two.
To place or cancel a temporary delivery hold, press three.
For billing, press four.
For digital product support press five.
To cancel your subscription, press six."
Excerpt from a call with Florida Today
Thursday, February 22, 2024 2:05 PM

What are the hours and when should I call?

Florida Today operates the call center for this 877-424-0156 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Florida Today phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Florida Today staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Florida Today is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Florida Today

In summation, the best day to call Florida Today is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Florida Today staffs the call center well on Tuesday.

Why Customers Call Florida Today

If you have time to do a bit of reading before you call Florida Today, we recommend you read over some of our problem-specific articles.

What is Florida Today?

Florida Today is a reputable news organization based in Brevard County, Florida. It is a daily newspaper and digital platform that provides comprehensive coverage of local, national, and international news, as well as various other topics like business, sports, entertainment, and lifestyle. With a dedicated team of journalists and reporters, Florida Today delivers accurate and timely news stories, investigative reports, and insightful commentary to keep its readers informed and engaged. Additionally, Florida Today offers a range of multimedia content, including photos, videos, and interactive features, to enhance the reader's experience. Subscribers can access the news through the website, mobile app, and print edition, ensuring that Floridians and beyond stay well-informed about the latest happenings both locally and globally.

What is the editorial policy of Florida Today?

The editorial policy of Florida Today is rooted in fairness, accuracy, and impartiality. As a respected news organization serving communities in Florida, our primary goal is to deliver unbiased and balanced reporting. We strive to provide factual information, thoroughly researched and vetted by credible sources, while adhering to the highest journalistic standards. Our team of experienced editors and journalists are committed to presenting a diversity of perspectives on various issues, encouraging thoughtful discourse and informed decision-making. Opinions expressed in editorial pieces separate from news reporting reflect the views of individual authors or publications with their respective disclaimers. We value transparency and accountability, and aim to provide an inclusive platform that engages readers, promotes civic participation, and upholds the principles of ethical journalism.

Can I access Florida Today content without a subscription?

Yes, limited content from Florida Today can be accessed without a subscription. Florida Today offers a certain number of free articles per month, which allows users to read and stay informed about local news and events. However, to enjoy full access to the website, including unlimited article reading, exclusive content, and features such as video and photo galleries, a subscription is required. Subscribers also benefit from additional perks like personalized news alerts and the ability to engage in discussions on the site. Florida Today offers various subscription options to cater to individual preferences and budgets, ensuring that readers have the flexibility to choose the level of access that suits their needs.

Top Florida Today customer service problems

Click the link above to get answers to just about any Florida Today customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Florida Today Customer Service Contacts

There are of course other ways to contact Florida Today customer service besides the phone. Below we list the best ones, by medium.

Florida Today Customer Help Desk / Web Support

static.floridatoday.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Florida Today customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Florida Today's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Florida Today agent. This phone number is Florida Today's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-424-0156 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Florida Today first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Florida Today has 1 phone number. It's not always clear what is the best way to talk to Florida Today representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Florida Today. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Florida Today. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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