Epson Technical Support Phone Number
Technical Support
- Calls Epson's Technical Support department
- On average, callers wait 15 minutes to talk to a person when they call
- Call center hours are Mon-Fri 6am-8pm, Sat 7am-4pm PST
- We recommend calling around 1:15pm
- Some common reasons that visitors to GetHuman call Epson include Order Ink, Replacement Part, Refund a Charge, Device Support, and Track an Order.
- Get a real live human at this number: Automated menu - Choose product type for technical support rep.
- When you call Epson and their automated voice system picks up, you hear: Technical support for all printers, press 1. For video projectors, scanners, cameras, or multi-function all-in-one products, press 2. For desktops, notebooks, and Epson store referrals, press 3.
- This is not the most popular Epson phone number (it's ranked #2). Most customers call 800-533-3731 for support.
What It's Like to Call Epson Phone Number 562-276-1300
This phone number is only meant to be used for technical support from Epson, not for any other issue with Epson products. When you call, it says you've reached Epson's technical support line and that your call will be answered in the order it was received. This only works if you call between the hours of 7 a.m. to 4 p.m. Pacific time on Monday through Friday, as the phone number doesn't have any automated system to assist you after hours.
Should you try outside of those hours, you get a message saying that Epson's technical support line is currently closed, and to call back during normal business hours. There isn't an option to escalate in case of an emergency; you simply have to call back when the line is open.
When I dialed during normal business hours, I found almost no wait time whatsoever. I was quickly connected to a representative and asked how they could be of assistance. I asked them where I could find ink for my Epson printer, as mine was starting to print lesser quality documents. The representative said he didn't personally know as he worked in technical support, and I'd need to connect with the sales team to find a place to get printer ink.
He then asked if I wanted to be transferred over to the sales team, and I said yes. Once he initiated the transfer, I ended the call as I'd completed the time with that phone number.
Overall, I thought this number could be very helpful if you're using it for its intended purpose. There's no wait time to worry about as long as you call at the right time, and you're immediately told which number you've called so you can decide if it's going to work for you. Having multiple numbers for the customer service department allows for faster service for those with real problems, and this number isn't set up with a choke point. If you call the wrong number for the problem you need, getting transferred over to another department is a simple proposition.
I found the representative to be pleasant to deal with. When he saw that he couldn't help me, he quickly handed me over to someone who could. He kept a positive, professional demeanor from start to finish during the call, and I didn't run into any issues during my time speaking with him. Were I to need help from the technical support team, I'd have no problem calling this phone number.
Other customers got on the phone recently because:
Epson Technical Support Phone Number 562-276-1300 - Info & Statistics
Epson's 562-276-1300 Technical Support Number
This Epson phone number is ranked #2 out of 2 because 8,334 Epson customers tried our tools and information and gave us feedback after they called. The reason customers call 562-276-1300 is to reach the Epson Technical Support department for problems like Order Ink, Replacement Part, Refund a Charge, Device Support, Track an Order. As far as we can tell, Epson has call center locations in null and you can call during their open hours Mon-Fri 6am-8pm, Sat 7am-4pm PST. Epson has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 562-276-1300 and ways to call or contact Epson with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Epson
Calling Epson at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 562-276-1300. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Epson Technical Support agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Epson Once on the phone with Epson's Technical Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Epson in General
While 562-276-1300 is Epson's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-533-3731 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Epson help by calling them, is that other customers give their customer support at this number a 80% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.