ESS Eye Pro Customer Service

Phone Number & Contact Info

ESS Eye Pro's Best Phone Number

704-916-3480
Calls Customer Service·Most popular ESS Eye Pro number
Q:

How do I talk to a live human at ESS Eye Pro?

A:Calling this ESS Eye Pro number should go right to a real human being.
Q:

Does ESS Eye Pro offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this ESS Eye Pro phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this ESS Eye Pro number should go right to a real human being
In fact, much of this information on this page is superfluous because this ESS Eye Pro phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

ESS Eye Pro operates the call center for this 704-916-3480 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ESS Eye Pro phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ESS Eye Pro staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ESS Eye Pro is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call ESS Eye Pro

In summation, the best day to call ESS Eye Pro is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this ESS Eye Pro number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call ESS Eye Pro

If you have time to do a bit of reading before you call ESS Eye Pro, we recommend you read over some of our problem-specific articles.

Can ESS Eye Pro glasses be prescription?

Yes, ESS Eye Pro glasses can be prescription. We understand the importance of clear vision while protecting your eyes, so we offer a prescription lens option for our eyewear. Simply provide us with your prescription details when placing your order, and our experienced opticians will custom-design lenses to suit your specific vision needs. Our prescription lenses are crafted with the same high-quality materials and technologies as our regular lenses, ensuring optimal clarity and visual performance. With ESS Eye Pro glasses, you don't have to compromise on vision or eye protection. Experience the comfort and functionality of our eyewear, tailored to your prescription requirements for enhanced safety and visual acuity.

Are ESS Eye Pro glasses ANSI-certified for safety?

Yes, ESS Eye Pro glasses are ANSI-certified for safety. Each pair of ESS Eye Pro glasses undergoes rigorous testing and meets the safety standards set by the American National Standards Institute (ANSI). This certification ensures that the glasses are of high quality and can withstand impacts and protect your eyes from potential hazards in various environments. In addition, ESS Eye Pro glasses are designed with advanced features such as impact-resistant lenses and durable frames to provide reliable protection in both occupational and recreational activities. With ANSI certification, you can trust that ESS Eye Pro glasses offer the necessary safety and performance required for a range of demanding situations while prioritizing your eye health and well-being.

Are replacement lenses available for ESS Eye Pro products?

Yes, replacement lenses are available for ESS Eye Pro products. We understand that lenses can get damaged or scratched over time, compromising vision and performance. To ensure the longevity and use of our eyewear, we offer a wide range of replacement lenses that are compatible with our ESS Eye Pro products. Whether you need lenses for our goggles, sunglasses, or prescription eyewear, we have you covered. Our replacement lenses are made of high-quality materials that provide superior clarity and protection. They are easy to change and are available in various tints and coatings to suit different environments and activities. With our replacement lenses, you can maintain optimal visual acuity and extend the lifespan of your ESS Eye Pro products.

Top ESS Eye Pro customer service problems

Click the link above to get answers to just about any ESS Eye Pro customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is ESS Eye Pro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ESS Eye Pro agent. This phone number is ESS Eye Pro's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 704-916-3480 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call ESS Eye Pro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ESS Eye Pro has 1 phone number. It's not always clear what is the best way to talk to ESS Eye Pro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ESS Eye Pro. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ESS Eye Pro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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