Dominion Virginia Power Member Services Phone Number

Hold time now: 68 mins (avg 52)
Best time to call: 8:15am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep saying "Agent"
This is not the most popular Dominion Virginia Power phone number (it's ranked #2). Most customers call 888-667-3000 for support: Click here for best option

Other customers got on the phone recently because:

We had a new air conditioner installed today and they disconnected your device that wa...
The power at my house that I am purchasing is currently off. I already have an account...
How do I speak to a real person to answer my question that is not part of your pre prog...
I gave a deposit a year ago when I started my service. I have tried to call the Custome...
Power is out at *** Jewell Avenue in Portsmouth. Went out about ** min ago
Are you related to VA Power who says they are cutting off my account in * hour? Pls re...
Debra Lewis, **** Blossom Wood Court, Fredericksburg, VA *****, do not know my account...
The power is out **** Puckett court.*Midlothian Virginia *****. Thank you so much for y...
I wish to cancel my service effective ** April ****
A tree fell in my yard on Friday. It took down electrical lines and cable lines. It i...
The account was under Walter Bartlett A*C number ***********My husband passed away an...
Our home had a major water leake from broken pipes and has done floor damage. We've h...
What is the email address to me send a copy of my * identification
hickory fork rd and dragonfly rd Gloucester va. telephone pole leaning and very very cl...

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Dominion Virginia Power Member Services Phone Number 866-366-4357 - Info & Statistics

Phone number to dial866-366-4357
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hoursMon-Fri 8am-5pm EST
Best time to dial8:15am
Navigate phone maze to a humanKeep saying "Agent"
Average wait52
Current wait68
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication63%
Quality of help78%
Customer votes4,350
Best phone number888-667-3000
Information last updatedSun Jan 17 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Dominion Virginia Power's 866-366-4357 Member Services Number

This Dominion Virginia Power phone number is ranked #2 out of 2 because 67,458 Dominion Virginia Power customers tried our tools and information and gave us feedback after they called. The reason customers call 866-366-4357 is to reach the Dominion Virginia Power Member Services department for problems like Setup Service, Change Services, Cancel My Services, Service Issue, Complaint. As far as we can tell, Dominion Virginia Power has call center locations in Virginia and you can call during their open hours Mon-Fri 8am-5pm EST. Dominion Virginia Power has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 866-366-4357 and ways to call or contact Dominion Virginia Power with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Dominion Virginia Power

Calling Dominion Virginia Power at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 866-366-4357. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Dominion Virginia Power Member Services agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Dominion Virginia Power Once on the phone with Dominion Virginia Power's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Dominion Virginia Power in General

While 866-366-4357 is Dominion Virginia Power's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-667-3000 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Dominion Virginia Power help by calling them, is that other customers give their customer support at this number a 63% score for their communication skills and a 78% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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