Dollar Rent-A-Car On-Rent Help Desk

Phone Number & Getting a Rep

Dollar Rent-A-Car On-Rent Help Desk number

866-434-2226
Toll-free·Calls On-Rent Help Desk·See main phone number & contact info
Q:

How do I talk to a human at this Dollar Rent-A-Car number?

A:Press 0 (English), 1 (English) or 2 (Spanish), then press 3 (Tech support), then press 1 (Internet, but works for general support).
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Dollar Rent-A-Car On-Rent Help Desk?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday.

All Dollar Rent-A-Car customer service contact information

This is the #3 most popular Dollar Rent-A-Car phone number out of 3. Click above to go back to the main customer service number and other contact information, including Dollar Rent-A-Car email addresses, twitter handles, and live chat options.

More Dollar Rent-A-Car Customer Phone Numbers

Customer Service

800-800-4000
Main phone number · Toll-free · 24 hours, 7 days · Press 1 for English. Then you must choose an option 1-4. · Support related to upcoming reservations, press 1. Rental in progress, press 2. Completed rental, press 3. Dollar express reward inquiries, press 4. To repeat this menu, press 9.

Roadside Assistance

800-235-9393
Toll-free · 24 hours, 7 days · Calling this Dollar Rent-A-Car number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Dollar Rent-A-Car phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 (English), 1 (English) or 2 (Spanish), then press 3 (Tech support), then press 1 (Internet, but works for general support).
Here is how our research team describes the way the Dollar Rent-A-Car phone system greets you: Support related to upcoming reservations, press 1. Rental in progress, press 2. Completed rental, press 3. Dollar express reward inquiries, press 4. To repeat this menu, press 9.
Below are some clips we've found from Dollar Rent-A-Car's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Dollar Rent A Car. This call may be recorded for quality monitoring purposes. Thank you for calling Dollar Car Rental. For faster service, booking reservation, profile updates, password reset, and much more, visit dollar dot com. Please listen carefully as our options have changed.
For support related to upcoming reservation, press one.
For a rental in progress, press two.
For a completed rental, press three.
For dollar express reward inquiries, press four.
To repeat this message, press nine."
Excerpt from a call with Dollar Rent-A-Car
Tuesday, May 7, 2024 4:12 AM

What are the hours and when should I call?

Dollar Rent-A-Car operates the call center for this 866-434-2226 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 135 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dollar Rent-A-Car phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dollar Rent-A-Car staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Dollar Rent-A-Car is Thursday. The most busy day to call is Tuesday, which averages 236% more phone calls by comparison. Again, this is based on a sample of 135 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Quietest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call Dollar Rent-A-Car is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dollar Rent-A-Car staffs the call center well on Thursday.

Why call this Dollar Rent-A-Car number?

Below is a sample of recent calls to Dollar Rent-A-Car, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 2m 43s , Oct 25, 2024 3:09 PM
: ""
- From a call lasting 37s , Oct 16, 2024 1:01 AM
: ""
- From a call lasting 32s , Oct 8, 2024 4:07 PM
Questions about rental charges: "I'm having a hard time understanding the rental receipt that I received after I returned the car."
- From a call lasting 10m 29s , Sep 2, 2024 8:37 PM
Billing inquiry: "I was hoping to speak with billing."
- From a call lasting 11m 56s , Sep 2, 2024 3:45 PM
: ""
- From a call lasting 1m 41s , Sep 2, 2024 3:43 PM
: ""
- From a call lasting 19s , Sep 2, 2024 3:43 PM
Reservation pickup issue: "I went to the airport to pick up my reserved car, but they told me I couldn't."
- From a call lasting 17m 41s , Aug 10, 2024 9:42 PM
: ""
- From a call lasting 2m 42s , Jul 24, 2024 7:07 PM

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