1. All Companies › 
  2. Diamond.com Customer Service › 
  3. FAQ
Updated

Diamond.com Customer FAQ

Top Answers & How-to Guides

What is Diamond.com's Phone Number?

The question we are asked most often is about how to talk to Diamond.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer international shipping?

Yes, at Diamond.com, we offer international shipping services. We understand that our customers are located worldwide and strive to...
Ask any question you have about Diamond.com customer service, get an answer now.
Contact Diamond.com customer service

Care and Maintenance

How do I clean and care for my diamond jewelry?

To clean and care for your diamond jewelry, you should regularly soak it in a mixture of warm water and mild dish soap, then gently...
Read more

Policies

What is the return policy?

Our return policy at Diamond.com allows for returns within 30 days of purchase. We want our customers to be completely satisfied with...
Read more

Warranty

Do you offer a warranty on your diamonds?

Yes, we offer a comprehensive warranty on all our diamonds. At Diamond.com, we understand the importance of providing our customers...
Read more

Customization

Can I customize the ring design?

Yes, at Diamond.com, we understand that every customer is unique and has different preferences when it comes to ring designs. That...
Read more

Certifications

What type of diamond certifications do you provide?

At Diamond.com, we provide a wide range of diamond certifications to ensure our customers receive the highest quality diamonds. Our...
Read more

Ethical Sourcing

Are your diamonds conflict-free?

Yes, all our diamonds are conflict-free. At Diamond.com, we are committed to ethical sourcing and ensuring that our diamonds are obtained...
Read more

Payment Methods

What payment methods do you accept?

We at Diamond.com accept a variety of payment methods to ensure a convenient and seamless shopping experience. You can choose to pay...
Read more

Financing

Do you offer financing options?

Yes, at Diamond.com we offer financing options to make your purchase more convenient. We understand that buying a diamond can be a...
Read more

Ring Metals

What metals are available for engagement rings?

At Diamond.com, we offer a wide range of metals for engagement rings to ensure you find the perfect match for your needs and style....
Read more

Order Tracking

Can I track the status of my order?

Yes, you can easily track the status of your order on Diamond.com. Once your order has been processed and shipped, you will receive...
Read more

Shipping

Do you offer international shipping?

Yes, at Diamond.com, we offer international shipping services. We understand that our customers are located worldwide and strive to...
Read more

Help me with my Diamond.com customer service issue

Ask any question you have about Diamond.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated