What is the return policy?
Our return policy at Diamond.com allows for returns within 30 days of purchase. We want our customers to be completely satisfied with their diamond jewelry. To be eligible for a return, the item must be in its original condition and accompanied by the original packaging and proof of purchase. Customized, engraved, or resized items cannot be returned, as they are specially crafted to meet your specific requirements. Returns are processed within 5-7 business days, and refunds are issued to the original form of payment. Please note that any shipping charges incurred during the return process are non-refundable. If you have any further questions or need assistance with your return, our customer service team is available to help.
Answered Nov 2, 2023
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Diamond.com?
If you need to call Diamond.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Diamond.com