Deutsche Post AG Customer Service

Phone Number & Contact Info

Deutsche Post AG's Best Phone Number

+49 800 1888444
Calls Customer Service·Most popular Deutsche Post AG number

How do I talk to a live human at Deutsche Post AG?

A:When you call the computer is set to voice recognition by default. Press some random number keys on your phone to set it to DTMF recognition.

Does Deutsche Post AG offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Deutsche Post AG phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: When you call the computer is set to voice recognition by default. Press some random number keys on your phone to set it to DTMF recognition.

What are the hours and when should I call?

Deutsche Post AG operates the call center for this +49 800 1888444 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Deutsche Post AG phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Deutsche Post AG staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Deutsche Post AG is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Deutsche Post AG

In summation, the best day to call Deutsche Post AG is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Deutsche Post AG staffs the call center well on Tuesday.

Why Customers Call Deutsche Post AG

If you have time to do a bit of reading before you call Deutsche Post AG, we recommend you read over some of our problem-specific articles.

Are there any restrictions on the items that can be shipped with Deutsche Post?

Yes, there are restrictions on the items that can be shipped with Deutsche Post. Certain items deemed dangerous or prohibited are not allowed for shipment. This includes explosives, flammable substances, toxic materials, drugs, weapons, and live animals. Additionally, perishable or fragile items that can easily get damaged during transit are also restricted. There may be limitations on shipping valuable items or items of high commercial value as well. Some countries may have specific restrictions or requirements on imports, so it is advisable to check with Deutsche Post or consult the destination country's customs regulations before shipping certain items. It is important to comply with these restrictions to ensure the safety and legality of shipments with Deutsche Post.

Does Deutsche Post offer insurance for shipped packages?

Yes, Deutsche Post offers insurance for shipped packages. In order to provide peace of mind to customers, they offer various insurance options to protect valuable items during transit. The insurance coverage provides compensation in case of loss or damage to the package while in their possession. Customers can choose the insurance option that best suits their needs and the value of the shipment. The insurance coverage ensures that customers are adequately compensated for any financial loss incurred during the shipping process. By offering insurance, Deutsche Post aims to enhance customer satisfaction and minimize the risks associated with shipping valuable items.

How Do I Track My Deutsche Post Package?

Deutsche Post is one of the largest courier services in the world and provides services to private individuals and businesses. Private customers can call Deutsche Post's customer service number or track their shipments online, while business customers have access to advanced tracking tools that are included in their software. Either way, you'll need your tracking numbers, and signing up for live tracking or delivery notifications is recommended so you can stress less.

Top Deutsche Post AG customer service problems

Click the link above to get answers to just about any Deutsche Post AG customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Deutsche Post AG's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Deutsche Post AG agent. This phone number is Deutsche Post AG's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +49 800 1888444 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call Deutsche Post AG first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Deutsche Post AG has 1 phone number. It's not always clear what is the best way to talk to Deutsche Post AG representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Deutsche Post AG. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Deutsche Post AG. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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