DISH New Customer Concierge

Phone Number & Getting a Rep

DISH New Customer Concierge number

888-715-3291
Toll-free·Calls New Customer Concierge·See main phone number & contact info
Q:

How do I talk to a human at this DISH number?

A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 4am-9pm, Sat 4am-4pm PST. The least busy day is Monday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to DISH New Customer Concierge?

A:The average hold time is 13 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

All DISH customer service contact information

This is the #3 most popular DISH phone number out of 3. Click above to go back to the main customer service number and other contact information, including DISH email addresses, twitter handles, and live chat options.

More DISH Customer Phone Numbers

Customer Service

800-333-3474
Main phone number · Toll-free · Mon-Sun 8am-12am EST · Press 1, then 1, 0# each time it asks for an account number then 2 OR Press 1, then ignore prompts completely - just wait, eventually a person will answer. · Say or enter your Dish account number or phone number, including area code.

Order New Service

888-615-0295
Toll-free · 24 hours, 7 days · Press 1 or 2 to order new service, press 3 for customer service ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this DISH phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.

What are the hours and when should I call?

DISH operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 5,336 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this DISH phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like DISH staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call DISH is Monday. The most busy day to call is Friday. Again, this is based on a sample of 5,336 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call DISH is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this DISH number, but it is also the day with the shortest hold times.
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