How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this CuraDebt phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the CuraDebt phone system greets you: Note that calls may be recorded for quality assurance purposes. If you know your parties extension, you may dial it at anytime. Please select from the following menu options so you can be directed to the appropriate department. If you are a current tax client, please press 1. If you are a current debt client, please press 2 for your free debt consultation. Please press 3 for your free tax consultation. Please press 4 For any other inquiries, please press 0.
Below are some clips we've found from CuraDebt's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Curadette. Please note calls may be recorded for quality assurance purposes.
If you know your party's extension, you may dial it at any time.
Please select from the following menu options so you can be directed to the appropriate department.
If you are a current tax client, please press one.
If you are a current debt client, please press two."
Excerpt from a call with CuraDebt
Sunday, February 25, 2024 4:31 PM
What are the hours and when should I call?
CuraDebt operates the call center for this 877-850-3328 phone number Mon-Fri 9am-8pm, Sat 10am-3pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CuraDebt phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CuraDebt staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CuraDebt is Friday.The most busy day to call is Monday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call CuraDebt is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CuraDebt staffs the call center well on Friday.
Conclusion and closing notes
This is CuraDebt's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CuraDebt agent. This phone number is CuraDebt's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-850-3328 include and other customer service issues. Rather than trying to call CuraDebt first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, CuraDebt has 1 phone number. It's not always clear what is the best way to talk to CuraDebt representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for CuraDebt. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CuraDebt. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.