How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Crunch Gym phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Crunch Gym number should go right to a real human being
Below are some clips we've found from Crunch Gym's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Crunch.
One of our representatives will be with you shortly.
To help better serve you, your call may be monitored and recorded."
Excerpt from a call with Crunch Gym
Thursday, February 8, 2024 4:40 PM
In fact, much of this information on this page is superfluous because this Crunch Gym phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Crunch Gym operates the call center for this 800-547-1743 phone number Mon-Fri 9am-10pm, Sat 9am-2pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 390 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Crunch Gym phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Crunch Gym staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Crunch Gym is Saturday.The most busy day to call is Thursday, which averages 514% more phone calls by comparison.Again, this is based on a sample of 390 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Crunch Gym is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Crunch Gym staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Crunch Gym number?
Below is a sample of recent calls to Crunch Gym, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking higher management contact: "How do I reach someone that's in charge of management in the Oklahoma City area other than the general manager?"
- From a call lasting 2m 53s , Apr 17, 2024 5:26 PM
Billing issue refund request: "I canceled my membership, but I was still billed a hundred dollars, so I need that money refunded."
- From a call lasting 5m 38s , Apr 4, 2024 6:46 PM
Billing inquiry: "I had sixty eight dollars taken out of my account and now you're trying to charge me another fifty eight dollars."
- From a call lasting 1m 21s , Apr 3, 2024 5:32 PM
Complaint about privacy: "The female coming in and watching me change, and it happened, like, three or four times."
- From a call lasting 4m 5s , Apr 3, 2024 4:02 PM
Billing issue with account: "I haven't been going for months, and I thought my card was updated, but apparently, there was no card on file to charge it to."
- From a call lasting 3m 19s , Mar 27, 2024 7:26 PM
Attempting to reach Jeffrey Smith: "I need to speak with Jeffrey Smith."
- From a call lasting 1m 24s , Mar 18, 2024 7:51 PM
Requesting refund for unexpected fees: "I was not aware of the fifty nine annual fee when I was signing up, I was just aware that I was just gonna be paying the nineteen dollars of the base fee for the membership."
- From a call lasting 4m 55s , Mar 13, 2024 6:39 PM
Billing issue reimbursement request: "The membership has been canceled, but I still got billed sixty nine ninety nine for the annual membership that I would ask if I could be reimbursed for."
- From a call lasting 4m 23s , Mar 12, 2024 3:41 PM
Providing personal information: "First name is a r u n, last name is Mannic."
- From a call lasting 3m 22s , Mar 5, 2024 3:18 PM
Locating a specific gym: "Looking for Crunch Gym in Germantown, Tennessee."
- From a call lasting 1m 12s , Feb 29, 2024 7:10 PM
Conclusion and closing notes
This is Crunch Gym's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Crunch Gym agent. This phone number is Crunch Gym's best phone number because 15,456 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-547-1743 include Become a member, Cancel membership, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Crunch Gym first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Crunch Gym has 3 phone numbers. It's not always clear what is the best way to talk to Crunch Gym representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Crunch Gym. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Crunch Gym. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.