Crowne Plaza Hotels Customer Service

Phone Number & Getting a Rep

Crowne Plaza Hotels Customer Service number

800-227-6963
Toll-free·Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Crowne Plaza Hotels number?

A:Calling this Crowne Plaza Hotels number should go right to a real human being
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Crowne Plaza Hotels Customer Service?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

All Crowne Plaza Hotels customer service contact information

This is the #2 most popular Crowne Plaza Hotels phone number out of 1. Click above to go back to the main customer service number and other contact information, including Crowne Plaza Hotels email addresses, twitter handles, and live chat options.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Crowne Plaza Hotels phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Crowne Plaza Hotels number should go right to a real human being
Below are some clips we've found from Crowne Plaza Hotels's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Crown Plaza reservations. To ensure high quality service, your conversation may be recorded. Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information. Press one to provide feedback about your experience with a two question survey at end of this call.
Otherwise, press two or remain on the line.
To help us get you to the right person, please tell me why you're calling today."
Excerpt from a call with Crowne Plaza Hotels
Wednesday, June 12, 2024 12:23 PM

The first phone menu

"Thank you for calling Crown Plaza reservations. To ensure high quality service, your conversation may be recorded. Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information.
Press one to provide feedback about your experience with a two question survey at end of this call.
Otherwise, press two or remain on the line."
Excerpt from a call with Crowne Plaza Hotels
Wednesday, June 12, 2024 12:23 PM
In fact, much of this information on this page is superfluous because this Crowne Plaza Hotels phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Crowne Plaza Hotels operates the call center for this 800-227-6963 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 113 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Crowne Plaza Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Crowne Plaza Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Crowne Plaza Hotels is Sunday. The most busy day to call is Friday, which averages 163% more phone calls by comparison. Again, this is based on a sample of 113 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call Crowne Plaza Hotels is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why call this Crowne Plaza Hotels number?

Below is a sample of recent calls to Crowne Plaza Hotels, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 2m 5s , Nov 20, 2024 12:09 AM
: ""
- From a call lasting 23s , Nov 20, 2024 12:07 AM
Reservation confirmation inquiry: "I'm trying to confirm that."
- From a call lasting 11m 37s , Nov 10, 2024 4:03 PM
: ""
- From a call lasting 10s , Nov 8, 2024 2:53 PM
Duplicate charge inquiry: "I was charged twice."
- From a call lasting 14m 13s , Nov 6, 2024 11:21 PM
Inquiring about shuttle location: "I just arrived, in Chicago, and I didn't know where at the airport is the shuttle."
- From a call lasting 3m 54s , Aug 20, 2024 12:37 AM

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