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Cross.com Customer FAQ

Top Answers & How-to Guides

What is Cross.com's Phone Number?

The question we are asked most often is about how to talk to Cross.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Cross.com offer gift wrapping options?

Yes, Cross.com offers gift wrapping options for your convenience. We understand the importance of presentation when it comes to gifting,...
Ask any question you have about Cross.com customer service, get an answer now.
Contact Cross.com customer service

About Cross.com

What is Cross.com?

Cross.com is the official website of Cross, a renowned and prestigious brand specializing in the creation of luxury writing instruments...
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Products

What products does Cross.com offer?

Cross.com offers a wide range of high-quality writing instruments and accessories. Our collection includes classic and contemporary...
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Payment Methods

What payment methods are accepted on Cross.com?

Cross.com accepts several payment methods for customers to conveniently make their purchases. Customers can make payments using major...
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Return Policy

What is Cross.com's return policy?

Cross.com offers a hassle-free return policy for customer satisfaction. If you are not completely satisfied with your purchase, you...
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Shipping

How long will it take to receive my order from Cross.com?

At Cross.com, we strive to get your order to you as quickly as possible. The estimated delivery time for standard shipping within the...
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Does Cross.com offer international shipping?

Yes, Cross.com does offer international shipping. We understand that our customers come from all around the world and we are committed...
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Order Tracking

Can I track my order on Cross.com?

Yes, you can track your order on Cross.com. Once your order has been shipped, you will receive a confirmation email with a tracking...
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Warranties

Are there any warranties available for Cross.com products?

Yes, Cross.com offers warranties for their products. They stand behind the quality and craftsmanship of their writing instruments and...
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Gift Wrapping

Does Cross.com offer gift wrapping options?

Yes, Cross.com offers gift wrapping options for your convenience. We understand the importance of presentation when it comes to gifting,...
Read more

Help me with my Cross.com customer service issue

Ask any question you have about Cross.com customer service. We will do our best to get you answers right away.
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