Continental Airlines Member Services

Phone Number & Getting a Rep

Continental Airlines Member Services number

800-421-4655
Toll-free·Calls Member Services·See main phone number & contact info
Q:

How do I talk to a human at this Continental Airlines number?

A:For help with MileagePlus Products & Services
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Continental Airlines Member Services?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

All Continental Airlines customer service contact information

This is the #3 most popular Continental Airlines phone number out of 4. Click above to go back to the main customer service number and other contact information, including Continental Airlines email addresses, twitter handles, and live chat options.

More Continental Airlines Customer Phone Numbers

Customer Service

800-864-8331
Main phone number · Toll-free · 24 hours, 7 days · At the first menu, say "More Options." Next, say "Something Else." Then say "No." · United Airlines - How can I help you? Please state in a few words why you are calling today.

Reservations

800-231-0856
Toll-free · 24 hours, 7 days · Press 0 · United Airlines - How can I help you? Please state in a few words why you are calling today.

Baggage/Luggage Problems

800-335-2247
Toll-free · 24 hours, 7 days · For help with Baggage Delay or Loss Report · United Airlines - How can I help you? Please state in a few words why you are calling today.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Continental Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For help with MileagePlus Products & Services
Here is how our research team describes the way the Continental Airlines phone system greets you: United Airlines - Would you like me to send a text to the phone you are calling from to continue this conversation via text? Say "Yes" or "No."

What are the hours and when should I call?

Continental Airlines operates the call center for this 800-421-4655 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,472 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Continental Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Continental Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Continental Airlines is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 1,472 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Continental Airlines is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Continental Airlines staffs the call center well on Friday.

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