Citizens Bank Online Banking Phone Number
- Calls Citizens Bank's Online Banking department
- On average, callers wait 3 minutes to talk to a person when they call
- Call center hours are 24 hours, 7 days
- We recommend calling around 9am
- Some common reasons that visitors to GetHuman call Citizens Bank include Setup an account, Question, and Complaint.
- Get a real live human at this number: Press 000.
- When you call Citizens Bank and their automated voice system picks up, you hear: Account info, press star. Reset password, press 1. Unlock user ID or to enroll in online banking, press 2. Mobile or online banking support, press 3. Zelle, external transfer, and bill payment support, press 4.
- This is not the most popular Citizens Bank phone number (it's ranked #2). Most customers call 800-922-9999 for support: Click here for best option
Other customers got on the phone recently because:
I need a representative who cares I was told I don't matter to citizens if I'm not happ...
My account was locked and I can no longer access it even when I try to reset the passwo...
my debit card is not working, its declining everywhere even thought i have money in it
you have my incorrect phone number and every time I try to login won’t take my fingerpr...
- I took out an Apple iPhone upgrade program loan.*- I decided to leave the program bec...
Did my student loan payment process ******** I don't want any reversals as I have a rec...
Currently I am out of USA and I am using different phone number. Because of that when I...
There's two payments that I didn't authorize
I accidentally press auto pay on my i account needs to be off
I need my debit card turned back on now. The app won't let me.
Why is my debit card, blocked. I'm trying to make a purchase from PetSmart, for $**.**
Need help figuring out why I have $** in transactions on hold in my Citizens bank account.
I wanted to know where did these charges come from in my account for $**.** $**.** and...
I just want to be able to access my accounts without jumping through hoops. Please adv...
Citizens Bank Online Banking Phone Number 800-656-6561 - Info & Statistics
Phone number to dial800-656-6561
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOnline Banking
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 000.
Average wait3
Current wait5
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication82%
Quality of help83%
Customer votes210
Best phone number800-922-9999
Information last updatedWed Apr 17 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Citizens Bank's 800-656-6561 Online Banking Number
This Citizens Bank phone number is ranked #2 out of 4 because 12,036 Citizens Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-656-6561 is to reach the Citizens Bank Online Banking department for problems like Setup an account, Question, Complaint. As far as we can tell, Citizens Bank has call center locations in Michigan or Pennsylvania and you can call during their open hours 24 hours, 7 days. Citizens Bank has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 800-656-6561 and ways to call or contact Citizens Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Citizens Bank
Calling Citizens Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-656-6561. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Citizens Bank Online Banking agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Citizens Bank Once on the phone with Citizens Bank's Online Banking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Citizens Bank in General
While 800-656-6561 is Citizens Bank's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-922-9999 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citizens Bank help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.