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CB2 Customer FAQ

Top Answers & How-to Guides

What is CB2's Phone Number?

The question we are asked most often is about how to talk to CB2 customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are your store hours?

CB2 store hours vary depending on the location. To provide exceptional service and convenience, we strive to accommodate different...
Ask any question you have about CB2 customer service, get an answer now.
Contact CB2 customer service

Ordering

How do I place an order?

To place an order with CB2, simply browse our website and add items to your online shopping cart. Once you have selected all desired...
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Can I change or cancel my order?

Yes, you have the option to change or cancel your order at CB2. However, this is only possible if your order has not yet shipped. To...
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Payment

What payment methods do you accept?

CB2 accepts several payment methods for customers' convenience. We offer multiple options to ensure a seamless shopping experience....
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Tracking

Can I track my order?

Yes, you can easily track your order on CB2. Once your order is shipped, you will receive a confirmation email with a tracking number....
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Shipping

What is your shipping policy?

CB2 offers a shipping policy that aims to provide customers with a seamless delivery experience. We offer several shipping options...
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Do you offer international shipping?

Yes, CB2 offers international shipping to select countries. Customers outside of the United States can enjoy CB2's products by having...
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Returns

What is your return policy?

CB2 has a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 90 days of receipt for a...
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Gifts

Do you offer gift wrapping?

Yes, CB2 offers gift wrapping services for select items. Our dedicated team ensures that your gift is wrapped with utmost care and...
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Can I purchase a gift card?

Yes, you can purchase a gift card from CB2. Gift cards are a great way to give someone the opportunity to choose their own stylish...
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Store Hours

What are your store hours?

CB2 store hours vary depending on the location. To provide exceptional service and convenience, we strive to accommodate different...
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Help me with my CB2 customer service issue

Ask any question you have about CB2 customer service. We will do our best to get you answers right away.
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