Can I change or cancel my order?

CB2 has specific policies regarding order changes and cancellations. Generally, once an order is placed, it cannot be modified or canceled if it has already entered the processing stage. However, if an order is still in the processing phase and has not yet shipped, there may be an opportunity to cancel it. In such cases, customers often have a limited time window to make requests for changes or cancellations. If an order has already shipped, customers will typically need to follow the standard return process to initiate a return. It is advisable to reach out to CB2 as soon as possible after deciding to change or cancel an order to maximize the chances of request fulfillment. Customers can find detailed information about order modification and cancellation policies on the CB2 website, including any relevant terms and conditions. This will provide the most accurate and timely guidance on how to proceed with any changes to an order.