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How can I return an item bought in-store?

Asked 4 months ago
Returning an item purchased in-store at CB2 is fairly straightforward. Customers should first note that items returned must be in new and unused condition, with all original packaging and tags intact. A receipt or proof of purchase is typically required to process the return smoothly. To return an item, customers can bring it back to any CB2 store location. It is advisable to visit the nearest store during regular business hours. Upon arriving at the store, the customer should approach a sales associate who will assist with the return process. If the item meets the return criteria and the proof of purchase is provided, the customer may receive a refund in the original form of payment. Customers may also want to check the current return policy on the CB2 website, as policies can vary depending on promotional periods or specific items. It is helpful to review this information before heading to the store to ensure a seamless return experience.
Answered Jul 23rd 2025

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