What is your return policy?

CB2 has a customer-friendly return policy designed to ensure satisfaction with their products. Generally, items purchased from CB2 can be returned within thirty days of the original purchase date. This applies to most merchandise, allowing customers to return items that they are not satisfied with, provided they are in new and unused condition. It is important for customers to keep in mind that certain exclusions may apply, such as final sale items, which cannot be returned or exchanged. To initiate a return, customers typically must present a valid receipt or proof of purchase. The return process may involve returning items to a CB2 store location or arranging for pick-up or shipping, depending on the circumstances and the type of item being returned. For larger furniture pieces, customers might need to coordinate a return pickup. In some cases, if an item was received damaged or defective, CB2 usually addresses these concerns by offering replacements or refunds. Customers should ensure that the items are packaged properly to avoid any damages during the return process. For the most accurate and updated information about the return process, including any specific details that may apply to your purchase, it is advisable to check the current CB2 website. This will help you find any additional terms or conditions, as well as locate necessary contact information if required.