Carnival Cruise Guest Care

Phone Number & Getting a Rep

Carnival Cruise Guest Care number

800-929-6400
Toll-free·Calls Guest Care·See main phone number & contact info
Q:

How do I talk to a human at this Carnival Cruise number?

A:If you just remain on the line, do not press anything, you will be connected to a Customer Service Representative.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Carnival Cruise Guest Care?

A:The average hold time is 12 minutes. The longest hold times are on Monday, and the shortest are on Friday.

All Carnival Cruise customer service contact information

This is the #3 most popular Carnival Cruise phone number out of 3. Click above to go back to the main customer service number and other contact information, including Carnival Cruise email addresses, twitter handles, and live chat options.

More Carnival Cruise Customer Phone Numbers

Customer Service

800-764-7419
Main phone number · Toll-free · Mon-Fri 9am-10pm, Sat 9am-6pm · Direct to a human · Calling for an employee and you know their 5-digit extension, dial it now or wait on hold. For website assistance, press 1. For travel agents, press 2. For Guest Care Department, press 3. If you have already booked your cruise and have questions, press 4. To book your cruise, press 5. For the Fun Shop Department, press 6. To hear these options again, press 9.

Reservations

800-764-7422
Toll-free · 24 hours, 7 days · Press 0 at the first prompt. · Calling for an employee and you know their 5-digit extension, dial it now or wait on hold. For website assistance, press 1. For travel agents, press 2. For Guest Care Department, press 3. If you have already booked your cruise and have questions, press 4. To book your cruise, press 5. For the Fun Shop Department, press 6. To hear these options again, press 9.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Carnival Cruise phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: If you just remain on the line, do not press anything, you will be connected to a Customer Service Representative.
Here is how our research team describes the way the Carnival Cruise phone system greets you: Guest Care Department - For holds on debit or credit accounts, press 1. If you need a copy of your sale and signed statement or receipt from a purchase on board, press 2. If you have questions about on-board photo products or left something on board, press 3. To listen to this menu again, press 9.

What are the hours and when should I call?

Carnival Cruise operates the call center for this 800-929-6400 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 884 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Carnival Cruise phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Carnival Cruise staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Carnival Cruise is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 884 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Carnival Cruise is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Carnival Cruise staffs the call center well on Monday.

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